Manager, RCM Quality Assurance Review

Job Summary

What is the opportunity?

As part of the Enterprise Compliance RCM Quality Assurance Review Team, the role supports the Global Chief Compliance Officer’s report to the Audit Committee regarding RBC’s overall state of compliance.

This role will also support the execution of Enterprise Compliance function’s oversight over RBC’s Regulatory Compliance Management (RCM) programs maintained within the Compliance function and the Reliance Model (RM) Review Program, which includes periodic quality assurance reviews (QARs), annual attestations, ongoing issues management and reporting.

What will you do?

• Execute QARs, in adherence with applicable QAR Guidelines.
• Plan & perform individual QARs for in-scope areas pursuant to the approved annual program plan.
• Prepare QAR reports for individual reviews that explain how the review was conducted and what findings resulted from the work performed, and share these reports with the stakeholders associated with each review.
• Assist the reviewed areas in understanding QAR results and findings, and how to remediate / correct practices.
• Facilitate the RM annual attestation process, including engagement of RM functions, sample review of completed attestations and maintenance of the supporting tool.
• Manage the issues identified by the QAR Review Program, including inputting the required data into RegComp, ongoing monitoring of issues status and validation of remediation activities, following the enterprise Regulatory Compliance Issues Management Process.
• Update RCM ratings for RM functions on a quarterly basis, based on results of QARs and progress of issues remediation.
• Support the ongoing development and maintenance of the QAR Guidelines and annual QAR plans.
• Leverage best practices identified in reviews performed to drive continuous improvement in the overall QAR Program.

What do you need to succeed?

Must-have

• Undergraduate degree with 2+ years of relevant work experience.
• Experience with conducting quality assurance reviews, particularly in a risk management / compliance context.
• Good understanding of corporate banking areas and related regulatory landscape.
• Understanding of / experience in RCM regulatory requirements and related methodologies.
• Relevant Compliance / Audit experience.
• Experience of working in close partnership with stakeholders at various levels.

Nice-to-have

Certified audit / compliance / risk management professional.

What’s in it for you?

We thrive on the challenge to be our best, thinking progressively to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits.

Leaders who support your development through coaching and managing opportunities.

Ability to make a difference and lasting impact.

Work in an agile, collaborative, progressive, and high-performing team.

The opportunity to interface with executives from many different parts of the organization.

Additional Job Details

Address : RBC CENTRE, 155 WELLINGTON ST W : TORONTO

City : TORONTO

Country : Canada

Work hours / week : 37.5

Employment Type : Full time

Platform : LAW AND COMPLIANCE

Job Type : Regular

Pay Type : Salaried

Posted Date : 2024-08-27

Application Deadline : 2024-09-10

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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