With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview :
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project.
Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments.
Sales Associates are focused on customer service and finding and solving customer needs.
Key Responsibilities :
Ensures Customer Satisfaction
- Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
- Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
- Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
- Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Drives Sales
- Discuss available options (good, better, best) and suggest related items / services outside of department that the customer may need
- Educate customers about the whole project
- Using empowerment program when necessary to satisfy customers
- Execute daily stock maintenance : all products signed, displayed, and clean
Builds Skills and Knowledge
- Maintain knowledge of all products in department and adjacent departments
- Proactively seek knowledge on all products and services
Maintains Safety and Security
Follows all safety policies and procedures, Loss Prevention policies and procedures
Competencies :
- Communicates Effectively
- Customer Focus
Skills :
Interpersonal Skills
Direct Manager / Direct Reports :
Department Supervisor
Travel Requirements :
No travel requirements
Physical Requirements :
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Hybrid Work :
- Dependent
- Dependent
Working Conditions :
- Working within a flexible schedule that may include evening and weekends
- Warehouse environment that can be dusty and noisy
- Doors are frequently open, causing drafts and interior temperature changes
Minimum Education :
High School Diploma or equivalent
Minimum Years of Work Experience :
1 to 2 years Retail or Trade experience an asset
Minimum Leadership Experience :
Certifications :
Other Requirements / Assets :
Kitchen & Bath Sales Associate: Part Time - VANCOUVER TERMINAL
Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to p...
Part Time Sales Associate - Broadmoor Village, Richmond
We are looking part time SALES ASSOCIATE . As a Sales Associate,your responsibilities are:. Ensuring displays are full at all times and shelves are stocked with good quality products in all sections;. ...
Lumber Sales Associate: Part Time
Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to p...
Asset Protection Specialist: Full Time - VANCOUVER TERMINAL
With a career at The Home Depot, you can be yourself and also be part of something bigger. Maintain an open channel of communication with store management and all associates. Partner with store management to drive AP issues. CANDIDATE QUALIFICATIONS:Must fulfil minimum time-in-position and performan...
Retail Sales Associate
The Retail Sales Associates’ main focus is to generate sales by assisting customers on the sales floor, suggest products that meet the customers’ needs, and process sales transactions through the POS. Retail Sales Associates will also maintain cleanliness and professional presentation of the sales f...
Sales Associate II- Designer Outlet Vancouver
Sales Associate Role Description‐ Outlet. The Sales Associate role defines the customer’s experience at Coach. The Sales Associate creates energy and excitement as it relates to the product and the brand and builds strong, lasting relationships by providing service and selling skills that WOW the cu...
MAC 3rd Key - Part time - MAC Park Royal - West Vancouver, BC
You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets. You may be eligible to par...
Remote Equity Trader Job in Vancouver, BC | Part Time
Here, youre not just another trader; youre part of a global family striving for financial excellence. ...
Adult Education - Senior English (Temporary Part-Time)
Adult Education English Instructor (Temporary Part-Time). The Vancouver School Board welcomes applicants for the position of:. As a public body, the personal information provided in this application is collected and used by the Vancouver School Board (“VSB”) in accordance with section 26(c) of the F...
Remote Entry-Level Currency Trader Job in Vancouver, BC | Part Time
One benefit of this strategy is that our traders can work flexible hours, including in part-time and full-time positions. Over time as they prove themselves, traders become eligible to trade more and more of the firm’s capital. ...