Central service technician Jobs in Vancouver, BC
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Central service technician • vancouver bc
Last updated: 1 day ago
Find out how easily you can achieve at BSH Home Appliances Ltd.As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees.With our g...Show moreLast updated: 30+ days ago
Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!.
Dilawri life is full of excitement, click here f...Show moreLast updated: 30+ days ago
A career that gives you purpose.A company that stands up for you.A team where you can be yourself.Sound too good to be true? This is life at Houle.
We believe in empowering communities through local...Show moreLast updated: 30+ days ago
JOB DESCRIPTION Parts and Service.Job Title : Service Technician West Coast.Reports To : Parts and Service Manager.Works with : Sales, Customers, Operations, Customer Service, Engineering, Parts, and ...Show moreLast updated: 30+ days ago
Ranked a Best Employer in Canada for 24 years, Bennett Jones is one of Canada’s premier business law firms and home to 500 lawyers and business advisors.
With deep experience in complex transactions...Show moreLast updated: 15 days ago
For the last 40 years Source Office Furniture & Systems Ltd.We pride ourselves in offering unsurpassed customer service and a collaborative team environment where every employee is a part of ou...Show moreLast updated: 3 days ago
United under a common desire;Protect today innovate for tomorrow.And never settle for the status quo.We believe in anticipating opportunitiesby sharpening our skillsand finding new answersthrough c...Show moreLast updated: 30+ days ago
For the last 40 years, Source Office Furniture & Systems Ltd.We pride ourselves in offering unsurpassed customer service and a collaborative team environment where every employee is a part of our s...Show moreLast updated: 3 days ago
Are you always up to date on the latest tech developments? Do you have a knack for translating technical language and concepts for people with varying technical abilities? This may be the career fo...Show moreLast updated: 30+ days ago
BSH Home Appliances Corporation - North America.Vancouver, BC / Full-time (Fully on-site).To represent the company in delivering high level field customer service and product repair, modification an...Show moreLast updated: 30+ days ago
A career that gives you purpose.A company that stands up for you.A team where you can be yourself.Sound too good to be true? This is life at Houle.
We believe in empowering communities through local...Show moreLast updated: 30+ days ago
Starting at $55,000, commensurate with experience.Monthly vehicle allowance, extended health benefits, company laptop and mobile.
Starting at $55,000, commensurate with experience.Monthly vehicle al...Show moreLast updated: 1 day ago
Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!.
Dilawri life is full of excitement, click here f...Show moreLast updated: 30+ days ago
We have a mission to make our operations more sustainable and environmentally friendly by transforming how recyclable materials are collected and recovered.
We are looking for an independent, organi...Show moreLast updated: 28 days ago
We are currently seeking experienced, ticketed Field Service Technicians to join our growing team in Vancouver, BC.A valid Gas B, Gas C, or Gas Appliance Technician certification is a mandatory req...Show moreLast updated: 30+ days ago
For the last 40 years, Source Office Furniture & Systems Ltd.We pride ourselves in offering unsurpassed customer service and a collaborative team environment where every employee is a part of our s...Show moreLast updated: 2 days ago
Are you always up to date on the latest tech developments? Do you have a knack for translating technical language and concepts for people with varying technical abilities? This may be the career fo...Show moreLast updated: 3 days ago
IMPORTANT : Unless requested by Strata Worldwide, resumes or other information delivered by email, mail, or in-person will not be considered in our initial review of your qualifications in fairness ...Show moreLast updated: 21 days ago
Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!.
Dilawri life is full of excitement, click here f...Show moreLast updated: 30+ days ago
Service Technician
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Houle Electric CanadaBurnaby, Metro Vancouver Regional District, CAFull-time
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OMORI North America Inc.Richmond, BC, CanadaFull-time
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Bennett JonesVancouver, Metro Vancouver Regional District, CAFull-time
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Source Office FurnitureBurnaby, British Columbia, CanadaFull-time
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Allegion Canada Inc.Vancouver, Metro Vancouver Regional District, CAFull-time
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Source Office Furniture & Systems LtdBurnaby, Metro Vancouver Regional District, CAFull-time
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London Drugs LimitedBurnaby, BC, CanadaFull-time
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BSH Home Appliances Corporation - North AmericaVancouver, Metro Vancouver Regional District, CAFull-time
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Houle Electric LimitedBurnaby, BC, CANFull-time
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Pace Solutions Corp.Vancouver, Metro Vancouver Regional District, CAFull-time
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North Shore HondaNorth Vancouver, BC, CanadaFull-time
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TOMRAVancouver, Metro Vancouver Regional District, CAFull-time +1
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Randstad CanadaVancouver, British Columbia, CAFull-time +1
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Right Brained DesignBurnaby, Metro Vancouver Regional District, CAFull-time
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London DrugsBurnaby, Metro Vancouver Regional District, CAFull-time
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Strata WorldwideVancouver, Metro Vancouver Regional District, CAFull-time
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Aston Martin Vancouver and Bentley VancouverVancouver, BC, CanadaFull-time
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RPMGlobalVancouver, Metro Vancouver Regional District, CA30+ days ago
Job type
- Full-time
Job descriptionAdvise our customers on the correct operation of their products to enable them to utilize the appliances correctly. Resolve customer issues within given guidelines and to the customer’s satisfaction. Respond to additional customer demands when necessary to ensure that targeted productivity and customer response is achieved. Attain agreed customer quality standards for job content, in-home interaction and accuracy of information capture. Actively promote our service business and relationships by conducting dealer and customer visits. Provide customer solutions for escalated issues between the Field and the Contact Centre. Diagnose faults with the company’s range of products and rectify as required. Maintain an up-to-date van stock of parts, in accordance with current van stock lists and to ensure parts are safeguarded from damage. Inform the Technical Manager, via the local service centre, of any defects found which are out of the ordinary. Carry out repairs on stock appliance held in retailer’s premises. Maintain all equipment spares and tools in a satisfactory manner and ensure that company property and information is safeguarded at all times. Ensure confidentiality and appropriate use of customer information. A uniform should be worn whilst working and maintained in a satisfactory condition Perform all other duties as reasonably required that are consistent with both training and experience Adhere to all Company processes, procedures, policies and standards As a team member, to contribute to the overall success of the team and the Company goals by maintaining regular attendance, punctuality, focus and professionalism at all times Carry out repairs, modifications and installation of highly sophisticated BSH Products and Home Appliances in the field such a Gaggenau cooking and refrigeration products. Carry out repairs, modifications and installation of professional BSH Products and Home Appliances in the field such a Thermador cooking, venting and refrigeration products. Ensuring full protection and respect of the surrounding luxury cabinetry, flooring and custom made furniture present in the customer's homes. Ensuring full high technological assistance on application such as Home Connect using i-Service and other internet solutions Provide consumer safety solution by using moving sophisticated tools such as the Air Sledge and the All dolly oven racks. 3-5 Years of Experience (Servicing Home Appliances) – Required Excellent customer relations skills Functional basic math skills Ability to explain repairs to customers in an understandable and logical manner Ability to make sound fact based decisions in the companies best interest Excellent verbal and writing skills Ability to complete multiple repairs daily Ability to work with minimal supervision Current valid driving license Competent in Microsoft Office products (Word, Excel, PowerPoint) Hand tools Electrical, gas and electronic testing equipment Medical, dental, vision, life insurance, short and long term disability benefits, employee assistance program (EAP), Accidental Death and Dismemberment Insurance, Critical Illness Insurance, and Education Assistance Program Eligible to join the Retirement Savings Plan on your date of employment with BSH, you can tax shelter up to 18% of earned income subject to additional CRA specific regulations. BSH offers a profit sharing contribution of 3% of your eligible annual. In addition, BSH makes an employer matching contribution of 50% of your employee RRSP contributions, subject to a max match contribution of 3% of eligible earnings Vitality Employee Wellness program through Manulife Vacation time is provided based on the employee’s service date with BSH (the range is between 15-30 days according to seniority level) 40 hours of paid sick leave (hourly employees) Employee, friends, and family discount program for company products BSH provides ongoing product training, computer tablet, cell phone, and a company vehicle for eligible positions BSH welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. At BSH we appreciate everyone's uniqueness and value diversity as key for our business success. By including everyone and ensuring equal opportunities, we unleash our full potential. This position is eligible for the BSH Associate Referral Program (if applicable). Find a new home for your professional ambitions. Employment is contingent upon the successful completion of a background check and the acquisition of a clean driver’s abstract.
Find out how easily you can achieve at BSH Home Appliances Ltd. As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch and Gaggenau as well as our local brand Thermador, our focus truly is on innovation. In addition, that does not just apply to our products and services, but also drives the way in which we cooperate, exchange ideas and organize our teams. Everyone is invited to make his or her individual contribution to our overall success. Join us now and give your career a home.
Vancouver, BC / Full-time (Fully on-site)
Pay Range $27.42 - $36.56 (hourly)
Your responsibilities
To represent the company in delivering high level field customer service and product repair, modification and installation. This position will also take on responsibility for the resolution of customer / product issues in order to maintain and enhance the reputation of the company and its brands.
Job Functions :
- Ensure the effective repair and first time resolution of all in-home customer repairs within an agreed area.
- Carry out repairs, modifications and installation of BSH Products and Home Appliances in the field.
- Maintain the goodwill of all brands when undertaking these duties.
- Attend training courses as required and read all circulated technical information to keep an up-to-date knowledge of product ranges.
- Work within company rules and regulations as set out in the Contract of Employment and amendments and in accordance with the Employee Handbook.
- Maintain a safe working environment for both yourself and those around you at all times.
- Only undertake work that you are qualified and able to attempt and that will not put yourself or others at risk of injury.
- Conduct yourself in accordance with the training you have been given in a manner in keeping with our company image and the delivery of the highest levels of customer service.
Assist in the development and training of colleagues if required.
Customer
Build and maintain strong relationships with the call centre and field support offices.
Operations
Report any health and safety issues to the appropriate appointed person.
General
Your profile
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