Brand Associate - Must Be Available from 5:30 AM and Have Own Car

POSITON TITLE : Brand Associate

EMPLOYMENT CLASSIFICATION : Non - Exempt

POSITION REPORTS TO : Assistant or General Manager

DEPARTMENT : Operations

Hourly Rate : $17.40

POSITION SUMMARY :

Do you have a passion for chocolate? Join our team as a Branded Associate, where you'll bring joy to customers by offering our exquisite local chocolate products.

You'll play a crucial role in delivering our Mission Statement by providing First Class Service to both internal and external customers.

This position involves engaging with customers on the sales floor and ensuring a delightful shopping experience in a well-maintained and welcoming environment.

POSITION REQUIREMENTS :

• Demonstrated selling experience in a fast-paced, service-oriented retail setting
• Proven ability to Greet, Sell, and Thank customers effectively
• Maintain organization and manage inventory, including ordering chocolate and checking expiry dates
• Exhibit responsibility and attention to detail in all tasks

DUTIES AND RESPONSIBILITIES :

• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services
• Be able to resolve customer service issues and escalate as required
• Create and maintain good working relationships with fellow associates
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards
• Efficiently and accurately conduct customer transactions on our POS
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Follow company policies and procedures and maintain a safe working environment
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures

POSITION QUALIFICATIONS :

• High school diploma or equivalency required
• Minimum one year of retail or customer service experience preferred
• Ability to work various shifts in a 7 / 365 team orientated environment
• Excellent customer service skills and an ability to communicate effectively using the English language
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Proficiency required in reading, writing, and mathematics
• Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements
• Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores;

early morning, evening and weekend work and holiday

Must Be Available from 5 : 30 AM and Have Own Car

Paradies Lagardère is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing employees with a work environment free of discrimination and harassment.

All employment decisions at Paradies Lagardère are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.