Technical Writer

Job Description

As part of the marketing team and reporting to the Vice-President Brand & Product Marketing, the Technical Writer role at Vention will produce clear and concise technical documentation that includes user manuals, API documentation, release notes, and more.

Your role will involve collaborating with subject matter experts and other team members to gather information and transform complex technical concepts into accessible and user-friendly content.

You will also translate documentation into several languages, ensuring our website and technical part library are current.

Role and responsibilities

• Develop comprehensive technical documentation that meets organizational standards.
• Gain a deep understanding of products and services and translate complex information into straightforward, polished, engaging content.
• Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation.
• Write user-friendly content that meets the target audience's needs, turning insights into language for user success.
• Research, outline, write, and edit content, working closely with various departments to understand project requirements.
• Work closely with product managers and technical teams to understand their needs and requirements.
• Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation.
• Writing white papers and technical pieces with the CEO and certain C-suite executives.
• Keep a precise organization of the files (versioning and update lists)

Qualifications

• 5+ years of experience as a technical writer, with a portfolio of previous work.
• Experience in automation, robotics, and technical manufacturing equipment is an important asset.
• Bachelor's degree in Technical Writing, English, Engineering or a related field is preferred.
• Strong written and verbal English communication skills : clarity, precision, consistency, conciseness, and keen eye for detail.
• Bilingual (an asset) ;
• Ability to quickly grasp complex technical concepts and translate them into simple, easy-to-understand documentation.
• Understand the various audiences to tailor to their needs and expertise.
• Capacity to manage multiple stakeholders and organize requests.
• Experience with documentation translation and agency management.
• Strong organizational skills and capacity to thrive in a fast-paced environment

Additional Information

How We Take Care of You

• Remote work opportunity
• Global comprehensive health plans so you feel your best
• Career growth opportunities. Your future matters.
• Fun-filled social events curated based on diverse interests for our team to celebrate together. From sponsored sports teams to trivia nights
• Time off to volunteer and give back to your community.

What to Expect in Your Interview

• Initial Call
• Meet the Team
• Challenge
• Decision & Offer

Commitment to Equal Employment Opportunity

Our culture is an uplifting environment for high achievers. The fast-paced, high-performance environment will give you the opportunity to build products, processes and strategies that will have a lasting impact.

When you join Vention, you join a team of professionals with a diverse variety of experiences, backgrounds, and perspectives.

Together, we strive to nurture a supportive and inclusive work environment for all. We push each other to achieve extraordinary results and forge long term relationships as a result of the intensity and passion.

We’re passionate about helping you do your best work. Claim your seat and find out what you can do!

If you're unsure if your experience perfectly matches our job posting, we encourage you to apply anyway! We are happy to chat and get to know you better while you can understand the role as well.