Supervisor, Accounts Receivable & Collections

Black Diamond Group owns and operates a portfolio of businesses specializing in modular buildings and remote and temporary workforce housing solutions, along with a digital marketplace for business-to-business crew travel management.

We create value by providing differentiated solutions. We believe each customer and each project is unique and that we can tailor a combination of products and services that deliver an enhanced outcome.

Our Way is to Create a Better Way this is our challenge, our call to action, our why! We believe that a clear strategic vision, with measurable objectives, along with disciplined accountability and data-based decision-making leads to successful outcomes.

When we couple this approach with our values-driven, collaborative, safety conscious culture, we achieve top decile performance, deliver results, and have fun while doing it! We offer careers, not jobs, and we strive for an environment where the best people come to work and feel rewarded for their contributions.

We are a team of the best and the brightest in industry, and since our inception, we have led with a people-first approach.

We give our employees ample opportunity to pursue their interests and passions and support them as their careers progress.

Black Diamond Group’s Modular Space Solutions Business Unit has a full-time position for Accounts Receivable & Collections Supervisor in Calgary, Alberta.

This role will be based out of our Downtown Calgary Head office. Black Diamond group offers flexible work arrangements that will be discussing in the interview process.

Reporting to the Operations Controller, the Accounts Receivable and Collections Specialist will be part of the Modular Space Solutions (MSS) Accounting Team.

The position addresses tight deadlines and a multitude of accounts receivable collection and reporting activities. This dynamic role in our Calgary Office is detail and process-oriented and requires someone who is strong administratively with excellent communication skills.

This position is responsible for collecting overdue accounts in addition to providing support and insight on monthly and quarterly customer account ageing.

Responsibilities Responsibilities Regularly review accounts and accounts receivable reports to identify new accounts requiring collection and to ensure that clients have fulfilled payment commitments Work with branch locations to collect outstanding accounts receivable and customer credit limits Collect overdue customer AR balances by applying collection best practices Report to the Operations Controller and Regional Managers on at-risk accounts requiring legal action, repossession, and bad debt write off Provide a balance between quality customer care and collection techniques during all calls Lead weekly AR collection meetings to advise the business units regarding approaches to account collection as well as status of accounts including short payments, NSF cheques, changes to the account status and other customer issues and follow-up to resolution in a timely manner Manage cash applications direct report Recommend courses of action on old customer accounts where collection isn’t the driving issue When necessary assist regional management with process for getting units back and sending account to collections Update, review and maintain the bad debts in Accounts Receivable Work with the legal team regarding liens and bankruptcy filings Processing small balance write-offs, account adjustments, and account reconciliations, as well as resolving disputes, discrepancies and short payments Prepare weekly & monthly AR reports as assigned and take part in regularly scheduled working capital management meetings Meet or exceed set collection targets (60 to 90-day targets) and bad debt targets and reduce delinquency rates for assigned accounts, as outlined in corporate guidelines Other duties as required Qualifications Accounting Diploma or Bachelor of Accounting considered an asset Minimum of 5 years of AR collection with preference to candidates with US experience You have a sound understanding of the principles used by businesses to manage their working capital, including key performance indicators such as DSO and DPO You understand invoices, collections and other duties related to accounts receivable and collections including knowledge of International Financial Reporting Standards (IFRS), best practice credit procedures and the Customer Credit Agreement Act (CCAA) You always represent the company in a professional and ethical manner to establish and maintain strong working relationships with clients Your business acumen is a testament to your work ethic you have worked closely with business operations and customers Excellent analytical skills and takes initiatives to solve problems;

Experience with SAP Business One an asset; Intermediate Microsoft Excel and Word skills required Ability to work independently and as part of a team Excellent written and oral communication skills required We are an Equal Opportunity Employer Black Diamond Group Limited is committed to diversity, equal opportunity and ensuring that our employees have the ability to thrive in an inclusive environment.

We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability or any other legally-protected factors.

Accommodation for applicants with disabilities is available upon request during the recruitment process.