Sr Field Service Supervisor

Are you ready to help us make the future?

As a Senior Field Services Supervisor here at Honeywell, you will have the opportunity to lead and manage our Field Services team, ensuring efficient and effective service delivery to our customers.

You will develop and implement strategies to optimize field service operations, driving customer satisfaction and business growth.

Collaborating with cross-functional teams, you will drive continuous improvement initiatives and establish strong relationships with key stakeholders.

You will report directly to our Field Services Director supporting the Ontario region. In this role, you will impact the success of our field service operations, customer satisfaction, and the growth of our organization.

Join us at Honeywell and make a difference in creating a safer, smarter, and more sustainable world. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company.

Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.

This is a remote role with the requirement to travel 50% if time across Ontario region.

KEY RESPONSIBILITIES

• Lead and manage the Field Services team to ensure efficient and effective service delivery
• Develop and implement strategies to optimize field service operations and improve customer satisfaction
• Provide guidance and support to meter installers as well as warehouse facilities management
• Collaborate with cross-functional teams to drive continuous improvement initiatives
• Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams
• Monitor and analyze field service performance metrics to identify areas for improvement
• Ensure compliance with company policies, procedures, and regulatory requirements

YOU MUST HAVE

• Minimum High School Diploma with relevant work experience
• Minimum of 3 years of experience in a leadership role within field service management
• Ability to travel 50% of time across Ontario region
• Strong technical knowledge and understanding of outside field deployment

WE VALUE

• Experience in Utility business is strongly preferred
• Excellent communication and interpersonal skills
• Ability to effectively manage and prioritize multiple projects and tasks
• Experience in driving process improvements and implementing best practices
• Strong problem-solving and decision-making abilities
• Strong leadership and team management skills
• Experience managing in a unionized environment is preferred
• Customer-focused mindset
• Ability to drive change and innovation
• Results-oriented approach
• Excellent problem-solving and decision-making abilities
• Strong business acumen
• Strong experience in Microsoft products (word, excel, powerpoint)
16 days ago