Toromont Cat is recognized for customer service excellence within many industries. The primary objective of the operator-training department is to introduce leading edge equipment with latest technologies to Toromont’s customers.
Successful candidate will develop the ability to demonstrate and describe product features related to safety / productivity and daily service, working closely with the sales department scheduling with the customer.
In a typical day,
- Toromont trainer’s tasks also include, developing training content according to established Caterpillar standards.
- The Mining Operator trainer will travel regularly to multiple branch locations and customer worksites.
- Between assignments, the trainer can prepare and research from the nearest branch or from their residence if it is suitable for office work.
- Deliver Orientation training material during product delivery to operators and / or owners of new machines employing various multimedia material.
- Toromont Trainers are ambassadors of good practices and therefore must behave in an exemplary manner, particularly in terms of customer relations and Health and Safety at work.
Must-haves for this role :
- Able to apply existing operator experience to different Mining machine product types and new applications
- A minimum of 10 years’ experience as an operator is preferred
- A variety of industry experiences along with Common Core is a plus
- Ability to lead proactively under challenging situations
- Ability to travel and open to new experiences
- Valid Driver’s License
- Valid Passport
- High school diploma
- Communication skills are essential. In order to convey knowledge, the Mining Operator trainer must be attentive and focused on the group.
Motivated and autonomous, candidates must work professionally with a minimum of supervision.
- Candidates should be comfortable using office software such as PowerPoint, Outlook, Word, Video conferencing, etc.
- Candidates should be proficient in both French and English, as effective communication in both languages is essential for this role.
About Toromont Cat
With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed.
At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family.
Your success is our success!
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