Bilingual Client Success Speialist

Bilingual Client Success Specialist in Burlington

Do you want to work for a company that celebrates great moments in employee’s lives? Do you enjoy speaking to customers and providing support?

Do you excel at problem-solving and providing great customer service? Then we have a great PERMANENT opportunity for you!

We are looking for Bilingual (French / English) Customer Services Representatives for a permanent position in Burlington.

The ideal candidate will have past experience in customer service, working with email and phone calls, and also be a team player.

The successful candidate will join a fun, energetic team that works hard and plays hard.

Advantages

• Permanent position in Burlington
• Hybrid : 2 Days from home
• Monday-Friday
• Daytime Hours : 8 : 00-4 : 30
• 3 weeks’ Vacation
• Full Benefits
• Salary : $65,000 - $70,000 annually based on experience
• Birthday, Thanksgiving, and other Holiday bonuses!
• Excellent onboarding and training programs
• Supportive manager with an open door policy
• Fun, energetic team members
• Equipment provided

Responsibilities

• Acting as the main point of contact for a group of clients
• Providing business to business support and answering questions on products and changes
• Interacting with clients over phone and email to provide customer service, problem solve, and development rapport
• Working with internal departments to solve client issues and deliver on projects
• Develop understanding of clients needs to improve service and products offered
• Accepting, entering, and processing orders
• Other duties as needed

Qualifications

• Must be Bilingual (French / English)
• 2+ years of experience working in Customer Service
• Clear communication over the phone
• Great time management and attention to detail

Summary

How to Apply?

1. Send your resume to [email protected]

Subject Line : Bilingual Customer Service Rep

2. Apply online at Randstad.ca today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.