Account Manager-(24000003)
Description
The Account Manager is responsible for customer management and leading sales for a geographic region. This involves consistent face-to-face visits with existing customers, expanding portfolios to existing customers and cold calling on new customers.
This position must understand B&W’s products and services and be able to provide solution to customers from B&W offerings.
Success in this position will be defined quantity and quality of opportunities, achieving incremental growth and demonstrating customer diversity in various markets.
- Achieve or exceed bookings (50%) :
- plant visits / development of customer relationships
- full understanding our customer’s equipment
- expert knowledge of our product lines
- cold calls to potential customers
- warm calls to leads / existing customers
- Customer Relationship Management (35%) :
- build and maintain strong customer relationships
- responsible for customer troubleshooting / escalation to appropriate subject matter expert for solution
- educate customers on new / enhanced product lines / services
- Business Expansion (15%) :
- demonstrate the use of data analytics and marketing to produce successful targeted sales campaigns
- demonstrate execution of self-designed territory plan
- increase service market (Field Service, Construction, Service Projects, etc.)
- actively pursue customer feedback
- keep Customer Relationship Management software records up-to-date
- Other duties as assigned by the Company
Qualifications
- Bachelors Degree preferred or equvalent experience in lieu of a degree
- A minimum of 8-10 years experience in replacement industrial equipment and / or engineered solutions
- A qualified candidate should have a mechanical aptitude and direct sales experience
- Sales experience in this market presently is a plus, but not essential
- Experience with pulp and paper mills, general industrial sites, oil and gas facilities, and / or utility sites would be an asset.
- Experience with unionized construction services business, with plant turnaround planning a plus.
- Action-Oriented
- Being Resilient
- Collaborates
- Customer Focus
- E&C and EH&S Focus
- Ensures Accountability
- Manages Ambiguity
- Plans and Aligns
- Technical Aptitude
Primary Location
CA-NB-Saint John
Work Locations
Saint John, NB Canada (100)479 Rothesay AveSaint JohnE2J 2C6
Sales
Organization
Job Posting
Jan 12, 2024Remote Status : Hybrid
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