Analyst, Customer Data

Work Location Type : Hybrid

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.

5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe.

As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Summary :

The primary purpose of this position is to analyze Customer Pricing Contracts and product files, Initiate Contract Renewals and provide Suggested pricing for new business opportunities.

This role will impact the decisions made when determining profitability and managing customers.

Job Responsibilities (You Will) :

Analyze and suggest pricing, make recommendations for margin mix on new and existing customer pricing contracts and product files.

Analyze pricing trends, obtain customer, market and competitive information from National Accounts Managers and Business Managers to be used in pricing analysis and suggested pricing.

Within the Proposal process work closely with business opportunity owner in pricing strategies on product file.

Within the Implementation process work with opportunity owner in developing contract model and make recommendations on margin mix.

Initiate pricing files for upcoming contract expiries; follow up with Business Managers, National Account Mangers, Cross Referencing Services and Charge Back to secure expected contract renewals

Make recommendations to Business Managers, National Account Mangers, Directors and General Managers during pricing strategy discussions as necessary.

Education / Experience (You Have) :

Bilingual in French and English is strongly preferred

Post Secondary Education in Business

Strong working knowledge of Microsoft Office applications

Experience with Excel and SAP required

PowerBI and SQL experience nice to have

Strong organizational, analytical and problem solving skills

High degree of accuracy and attention to detail

Proven time management and prioritization skills; ability to multitask and work in a fast-paced environment

Excellent verbal and written communication skills

Rewards and Benefits :

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked) :

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others.

We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability.

Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role or to a director+ position.