Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Stock Supervisor career opportunity available at our Toronto Yorkdale Boutique .
We are seeking a Stock Supervisor to act as the point person for maintaining and supervising all the inbound / outbound merchandise, as well as the maintenance and organization of all back of house stock and supply areas.
Main Activities and Responsibilities :
- Ensuring the stockroom organization to maximize store productivity.
- Monitoring stock levels and supporting activities of client advisors.
- Be a role model ensuring the highest level of client service.
- Represent the brand as an ambassador by promoting its values and ambitions within the marketplace.
- Key Holder (mandatory for Managers, optional for Supervisors).
- Manage the stockroom organization in order to contribute to the store productivity, in accordance with DG directives and procedures.
- Ensuring efficient and fast replenishment of merchandise on the selling floor and shortening the waiting time of the clients.
- Training support on system and stockroom guideline to new stock keepers.
- Participate in daily store meetings to communicate current business trends, relevant updates and motivate store employees.
- Identify store maintenance issues, lighting concerns and work closely with Corporate to report, catalogue, prioritize and resolve areas that impact store structural function and image.
- Ensure receipt, quantities, tagging, deliveries of products, articles, and supplies in a timely manner.
- Prepare new items to be displayed in collaboration with Client Advisors.
- Ensure replenishment is done systematically and accurately.
- Participate in store maintenance.
- Control and supervise transfers and all other operations in a timely manner.
- Supervise the flow of goods between storage and shop floor, prepare and control arrangement of articles.
- Follow daily placement of items for sale, in line with articles available in stock.
- Plan and undertake inventory operations, and be a stakeholder in monitoring loss-prevention and unknown mark-downs.
- Communicate on a daily basis with article rotation and propose remedial measures where necessary.
- Oversee and confirm all receipts, deliveries, outgoing packages, both retail and non-retail.
- Maintain loss prevention standards through awareness and adherence to store policies.
- Respond to Corporate regarding discrepancies, missing documentation, etc.
- Guarantee the bi-annual store inventory accuracy and set up quantitative targets related to inventory control.
- Be competent in cash procedures and operations and, if needed, provides support to the cashiers team.
- Maintain full knowledge of all shipping and receiving procedures and paperwork distribution.
- Inter-store transfers, RTVs and damages.
- Client purchases, consignments and transfers or deliveries to other locations.
- PR / Visual deliveries.
- Store materials, supplies and packaging supplies.
- Furniture moves, special event setup, etc.
- Manage Staff uniforms (fitting, order, remittance, alterations, dry cleaning and spare uniforms).
- Order office stationery, drinks and food and other relevant tools, coordinate with suppliers, control delivery and invoicing.
Requirements :
- 2+ years of retail operations experience
- Experience managing a luxury retail stock room
- Strong written and verbal communication skills
- Overall organization and attention to detail
Location : USA TORONTO CA
30+ days ago