Clerk Typist, Grade 6

Union/Affiliation: C.U.P.E. Local 3338
Pay range: $1,005.55 to $1,138.22 bi-weekly SFU Department Descr: Athletics & Recreation
Position Grade: 6
# of openings: 1
Biweekly Hours: 35

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

About the Role

The Recreation Office Assistant provides customer service and administrative support for Recreation Office operations. Assists students, staff, faculty, alumni, and the public by responding to a high volume of in-person, phone, and email inquiries. Administers memberships, locker rentals, program registrations, facility rental contracts, and financial transactions using recreation management systems. Performs daily financial transactions & reporting, and resolves customer concerns, complaints, cancellations, and booking conflicts related to Recreation programs, services, and facilities.

The Recreation Office Assistant supports the day-to-day operations of the Recreation Office, by providing exceptional service to students, staff, faculty and the public, and demonstrating a strong ability to resolve client concerns. The candidate will be an effective communicator, take initiative and have excellent organizational and time management skills.

Qualifications

High school graduation and training of moderate duration (one semester) in word processing, database, spreadsheet, and desktop/web publishing applications, and office practices. 1 year of experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.

• Excellent interpersonal, communication, customer service, organizational and problem-solving skills.
• Ability to work both independently and collaboratively within an inclusive team environment.
• Ability to exercise initiative, mature judgment, tact and professionalism.
• Ability to use standard office and recreation management software at an intermediate level and process a variety of financial transactions with a high degree of accuracy.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Canadian Union of Public Employees (CUPE Local 3338):

• 3 weeks’ vacation (prorated for the first year)*
• Hybrid-work program for eligible positions
• Employer paid defined benefit pension plan
• On-campus tuition waiver for employees and their immediate family members*
• Funding for professional development expenses*
• And more!

*Prorated for part-time employees

Additional Information

For external candidates, the starting salary is the first step of the salary range.

Days/hours of work are Monday to Friday between 7:00am to 7:00pm.

Must be able to work flexible hours including weekends, evenings, and holidays.