Salesforce Administrator (Hybrid)

Change the future with us.

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity.

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds.

Improving how we live, work, and move today and for the next generation! We embrace change and work with curious minds re-inventing the future of work.

Join us and let us focus together on what’s truly important : making lives better with new ideas and the latest technology around the world.

About Enlighted Inc.

Enlighted is human-centered proptech company that creates positive transformation wherever space, people and work meet through our industry leading technology.

We empower organizations with this technology to transform physical spaces into regenerative places that fuel positive impact for people, portfolio, and our planet.

What is this opportunity?

We are seeking a proactive individual to join us as a Salesforce Administrator, having varied technical and business facing experience, to help continually improve and enhance our Salesforce platform, gather requirements, design scalable best practice solutions, and effectively meet the demanding needs of the Salesforce project.

What will you do :

• Salesforce configuration changes, including (but not limited to) : Flow, milestones, assignment rules, approval processes, custom objects, lightning record pages, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, custom metadata, mobile administration.
• Oversee all aspects of user and license management including new user setup / deactivation, roles, profiles, permissions, public groups, OWD, sharing rules.
• Develop and maintain reports and dashboards to provide actionable insights to stakeholders and drive data-driven decision-making.
• Perform regular system maintenance tasks, such as user management, data cleanup, and security audits, to ensure the reliability and security of the Salesforce platform.
• Stay informed about the latest Salesforce features and updates, and proactively identify opportunities for process improvements and system optimizations.
• Deliver data management to improve Salesforce data quality, implementing rules and automation as needed.
• Perform proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
• Daily user support Issues for a community of 150 users including ongoing user training
• Drive progress and solve complex issues through Salesforce standard methodologies
• Skilled in sandbox environment management and at following industry Standard CI / CD benchmarks and help lead all aspects of Release Management for all Salesforce Orgs

Manage System Integrations

• Implement and manage integrations between Salesforce and other business systems, ensuring data integrity and seamless communication.
• Management of integrated applications including but not limited to Okta, Zuora, Gainsight, Mulesoft.
• Manage Projects to Implement New Business Solutions
• Work on multiple projects as architectural project lead or internal consultant. Be viewed as a specialist and provide knowledge and counsel to others.
• Collaborate with stakeholders to gather requirements, define project scope, and translate business needs into technical solutions within Salesforce, leveraging tools such as Process Builder, Flow, and Workflow Rules
• Improve and build solutions to address architectural gaps or technical debt.
• Create roadmaps and set priorities, working closely with Salesforce manager and stakeholders.
• Provide strong analytical, problem solving, technical, and project management skills to effectively collect requirements, identify alternatives, and design and deploy quality solutions.

What you will need to succeed

• Bachelor's degree or higher in Computer Science or equivalent
• Salesforce Certifications (Administrator or Advanced Administrator) is a must
• 5+ years of experience in Salesforce Administration
• 5+ years of experience in computer software admin / development in a company environment
• Experience in implementation and configuration of Sales, Service, Experience Cloud, Salesforce Community Sites, Salesforce CPQ etc
• Excellent interpersonal skills, as well as excellent communication skills, verbal and written.
• Ability to work effectively with cross-functional teams.
• Must be able to work in a fast-paced environment with high level of accuracy.
• Regularly evaluate new Salesforce features and third-party solutions and explain benefits and risks.

Preferred Qualifications :

• Experience supporting native and custom integrations between Salesforce and adjacent subscription management / ERP systems such as Zuora and Dynamics 365
• Experience working on Middleware (Mulesoft)
• Electronic Signature Management (Examples : DocuSign, EchoSign)
• Marketing Automation Platforms (Examples : Marketing Cloud, Pardot, Marketo, HubSpot)
• Contract Lifecycle Management Tools (Agiloft, Conga)
• Customer Success Platforms (Gainsight)
• Sales enablement tools and platforms
• Document Creation tools (Examples : Conga Composer, Drawloop, Webmerge)
• Microsoft Office 365 (Emphasis on Microsoft Excel)
• Tableau or Power BI Reporting

Why you’ll love working for Siemens!

• Freedom and a healthy work- life balance Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
• Solve the world’s most significant problems Be part of exciting and innovative projects.
• Engaging, challenging, and fast evolving, cutting edge technological environment.
• Opportunities to advance your career and mentorship programs on a local and global scale.
• Competitive total rewards package.
• Profit sharing available.
• Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
• Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
• Participate in our celebrations, social events and offsite business events.
• Opportunities to contribute your innovative ideas and get paid for them!
• Employee perks and discounts.
• Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2022, Canada’s Top Employers for Young People 2023 and Greater Toronto's Top Employers 2022.

About us.

We share our ideas and champion the people behind them.

For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Siemens Canada is a technology leader providing comprehensive solutions for Smart Infrastructure and Digital Industries.

We make real what matters by setting the benchmark in the way we electrify, automate and digitalize the world around us.

Ingenuity drives us and what we create together in yours.

Making a difference together we raised $$385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities.

Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries / regions and help us tackle the most exciting challenges to build a successful future together.

So, what are you waiting for? Take your next career step with us.

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

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