Senior SRE DHCP & DNS

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we are looking for:

We are seeking a Senior SRE DHCP & DNS for our Internet Protocol Network, Ops and Automation Team.

What you’ll do:

• Develop applications, tools, and automation frameworks using Python, PHP, Bash, and SQL/MySQL to support network services and infrastructure platforms.
• Configure, manage, and troubleshoot DOCSIS provisioning systems, specifically Cisco Prime Cable Provisioning (PCP).
• Support and maintain GPON and DOCSIS DHCP services, specifically Cisco Prime Network Registrar (PNR).
• Administer and optimize DNS, DHCP and TFTP services, including Infoblox integration.
• Ensure compliance with CableLabs DOCSIS and Packet Cable specifications and best practices.
• Perform advanced Linux system administration tasks in production environments.
• Write and maintain basic Bash and Python scripts to automate system processes.
• Collaborate with cross-functional teams to support large-scale network deployments.
• Provide technical expertise for incident response, problem management, and capacity planning.
• Develop Method of Procedure (MOP) and Acceptance Test Plan (ATP) documents for both lab testing and production deployments.
• Execute operating system and application upgrades, tuning, and patch management in alignment with company policies and standards.
• Coordinate with external vendors to resolve issues related to services and platform performance.

What you bring:

• Strong software development and scripting skills, with hands-on experience developing, maintaining, and troubleshooting production applications and automation solutions.
• Strong proficiency in Python, including development of automation scripts, tools, APIs, data-processing utilities, and system integrations.
• Hands-on development experience with PHP, including backend application development, API integration, and troubleshooting.
• Strong working knowledge of MySQL, including database design, SQL queries, data manipulation, performance troubleshooting, and application integration.
• Advanced Linux system administration skills, including networking, security, package/service management, performance analysis, troubleshooting, and application deployment.
• Experience with VMware, including virtual machine deployment, configuration, maintenance, lifecycle management, and troubleshooting.
• Experience with software development practices including Git/version control, code reviews, testing, debugging, CI/CD, and DevOps/DevNetOps methodologies.
• Experience developing REST APIs and system integrations and working with structured data formats such as JSON and XML.
• Strong automation skills using Python and Bash; experience automating infrastructure, operational processes, provisioning, monitoring, and repetitive engineering tasks.
• Strong understanding of the TCP/IP stack and network protocols, with hands-on experience using packet capture and protocol-analysis tools.
• Good-to-have experience with Cisco Prime Cable Provisioning (PCP).
• Good-to-have experience with Cisco Prime Network Registrar (PNR) is an asset.
• Knowledge of DNS, DHCP, and TFTP technologies, including Infoblox solutions, is considered a strong asset but is not a mandatory requirement.
• Strong analytical, troubleshooting, debugging, and problem-solving abilities across software, operating systems, databases, and network infrastructure.
• Excellent communication and documentation skills, with the ability to work effectively both independently and within cross-functional engineering and software development teams.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

Competitive salary & annual bonus.

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

Discounts:

• 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

Paid time off for volunteering

• Company matching contributions to charities you support

Growth & Development Opportunities:

• Self-driven career development programs (E.g. MyPath program) o Rogers First: priority in applying to internal roles of interest

Wellness Programs:

• Employee & family assistance program
• Virtual Healthcare
• Cognitive Behavioural Therapy (CBT)
• Low or no-cost fitness membership

Our commitment to the environment and diversity:

• Work for an organization committed to environmental protection
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women.We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Technology & Engineering
Requisition ID: 328886

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Technology