Talent.com
SmartSweets
Order Management Support Consultant (6 Month Contract)SmartSweets • Vancouver, British Columbia, Canada
Order Management Support Consultant (6 Month Contract)

Order Management Support Consultant (6 Month Contract)

SmartSweets • Vancouver, British Columbia, Canada
1 day ago
Salary
CA$20.00 hourly
Job type
  • Part-time
  • Temporary
Job description
Order Management Support Consultant (6 Month Contract)

We are seeking a detail oriented & cross functional Order Management Support Consultant to support the Order Management team by ensuring the right product goes to the right customer at the right time. You will collaborate across several departments to support the development of new inventory tools as well as new order management processes. This is a temporary, part-time consultant role at 20-30 hours per week, primary days ideally Monday through Wednesday. This is a 6-month contract expected to run from September 2026 to February 2027.

The position is remote and based in BC (Pacific Time), reporting to the Manager, Order Management. Must be eligible to work in Canada without employer sponsorship.

Who We Are:
SmartSweets is revolutionizing the candy industry by innovating the delicious candy you know and love with less sugar. We are passionate about growing and championing a diverse Squad of high-performing individuals and are fueled by our sweet culture. We are proudly Female-Founded and on our way to kicking 5.5 billion grams of excess sugar out of candy in a single year, what we call our Mission to Mars. 🚀

How You Will Support Our Mission (Responsibilities):
  • Allocate available inventory to customers based on business priorities, service level requirements, and supply constraints.
  • Partner with Sales, Demand Planning, Customer Service, and Supply Planning teams to ensure accurate and timely product fulfillment.
  • Monitor inventory levels and customer demand to proactively identify potential supply risks and opportunities.
  • Monitor and track shipments, ensuring they are delivered on time and in full (OTIF).
  • Manage customer orders from receipt through fulfillment, ensuring accuracy and timely execution.
  • Analyze inventory and order trends to support decision-making and improve customer service performance.
  • Communicate allocation decisions, inventory availability, and order status updates to internal stakeholders.
  • Facilitate the resolution of order discrepancies, fulfillment issues, and customer service concerns.
  • Review and manage inventory levels, ensuring alignment with demand forecasts and minimizing stockouts or overstock situations.
  • Participate in continuous improvement initiatives to enhance supply chain processes and customer satisfaction.
What You Bring (Qualifications & Experience):
  • Minimum of 5+ years of combined experience in Supply Chain analysis, Logistics, Inventory Management, and Order Management.
  • Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field. Advanced degrees or certifications (e.g., APICS CPIM, PMP, CSCP) are a plus.
  • Previous experience in CPG/Food/Textiles required.
  • Demonstrated knowledge of supply chain concepts, inventory management, logistics, and procurement processes.
  • Demonstrated experience balancing customer, sales, and supply chain priorities to facilitate data-driven decisions and achieve business objectives.
  • Understanding of transportation modes, inventory management, and distribution strategies.
  • High Proficiency in Microsoft Excel (advanced functions, pivot tables, XLOOKUP, etc.)
  • Familiarity with Supply Chain Management software (e.g., TMS, WMS, ERP systems). Netsuite & SPS experience an asset.
  • Experience with advanced analytics or business intelligence tools (e.g., Power BI, Tableau, SQL).
  • Strong communication and interpersonal skills, with the ability to collaborate effectively across teams from Senior Management to Coordinators.
  • Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
  • Excellent problem-solving abilities and attention to detail and organization.
  • Ability to work in a fast-paced environment and manage multiple priorities.
Compensation and Sweet Perks (Benefits):
The approximate base salary range for this position is $30.00/per hour - $40.00/hour. The actual base salary will be based on various factors, including the candidate’s level of skills, experience and education aligned with the needs of the role, budget and market.

If this sounds like a sweet opportunity for you, apply directly on our Careers Page. Include your resume, cover letter, and let us know what excites you about kicking sugar out of candy!

Our Commitment to Celebrating Individuality (DEI)
We are committed to elevating the voices of Squad and community members on the mission to Kick Sugar, Keep Candy! We believe representing the uniqueness of all makes us stronger as a whole. We are making a difference by encouraging all Squad Members to practice allyship, educate themselves, inspire others to take action and support underrepresented communities.
Create a job alert for this search

Order Management Support Consultant (6 Month Contract) • Vancouver, British Columbia, Canada

Similar jobs

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingSquamish, British Columbia
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Remote Management Consultant

Micro1Vancouver, British Columbia, CA
CA$50.00 hourly
Remote
Full-time

Management Consultant / Business Strategy Specialist.AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such ... Show more

 • Promoted

Order Management Associate

UE SYSTEMSVancouver, Metro Vancouver Regional District, CA
Full-time

At UE Systems we believe that every person regardless of their industry, company size, experience and budget should have the tools and support to help their facilities operate more efficiently, rel... Show more

 • Promoted

Solutions Architect: Design & Delivery Leader

Evolvic Inc.Vancouver, Metro Vancouver Regional District, CA
Full-time

A leading technology firm in Canada is searching for a motivated Technical Solutions Architect to oversee the development and integration of solutions.This role calls for strong technical skills an... Show more

 • Promoted

Sales Support Specialist

SoneparSurrey, Metro Vancouver Regional District, CA
Full-time

We’re currently hiring for a variety of roles across several locations:.Manage staff, assign duties, determine merchandise and services to be sold, resolve issues, build strong client relationships... Show more

 • Promoted

Management Trainee

Enterprise MobilitySquamish, Squamish-Lillooet Regional District, CA
Permanent

Start your career with Enterprise Mobility! We’re.Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can coun... Show more

 • Promoted

Management Trainee

Enterprise HoldingsSquamish, Squamish-Lillooet Regional District, CA
Permanent

Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program.Whether you see yourself in sales, business development, customer service, retail ... Show more

 • Promoted

Senior Configuration Management Coordinator

MDA SpaceRichmond, Metro Vancouver Regional District, CA
Full-time

Building the space between proven and possible, MDA Space is a trusted mission partner to the global space industry.A robotics, satellite systems and geointelligence pioneer with a 55-year+ story o... Show more

 • Promoted

Service Delivery Manager

PythianVancouver, Metro Vancouver Regional District, CA
Full-time

Get AI‑powered advice on this job and more exclusive features.At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence.Foun... Show more

 • Promoted

Product Support Manager

Rheem ManufacturingBurnaby, Metro Vancouver Regional District, CA
Full-time

The Product Support Manager will lead our high-performing technical support team through coaching, development, and knowledge guidance regarding best practices.The role manages the day-to-day servi... Show more

 • Promoted

Solutions Consultant 2

Palo Alto Networks, Inc.Vancouver, Metro Vancouver Regional District, CA
Full-time

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life.We thrive at the intersection of innovation and impact, solving real-world problems with cutting‑edge tec... Show more

 • Promoted

Order Desk & Customer Support Specialist – 40h/wk

ABL Employment.comDelta, Metro Vancouver Regional District, CA
Full-time

A staffing agency is seeking a full-time Customer Service Representative in Delta, responsible for managing customer accounts and providing B2B support.The role involves processing orders and resol... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausSquamish, BC, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Indigo Product Operations Management Role

Indigo Books & MusicSurrey, Metro Vancouver Regional District, CA
Full-time

Drive success at Indigo as a Product Operations Leader, enhancing product flow and customer interactions.Be part of a team focused on operational excellence and cultural vitality.This role demands ... Show more

 • Promoted

Solutions Consultant 2

Palo Alto NetworksVancouver, Metro Vancouver Regional District, CA
Full-time

The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ens... Show more

 • Promoted

Fortinet Service Delivery Manager Position

Fortinet, Inc.burnaby, metro vancouver regional district, Canada
Full-time

Become a Service Delivery Manager at Fortinet and drive the success of SOCaaS implementations.This role focuses on enhancing customer experiences through effective service delivery and issue resolu... Show more

 • Promoted

Product Support Manager

IBC Technologies CanadaBurnaby, Metro Vancouver Regional District, CA
Full-time

The Product Support Manager will lead our high-performing technical support team through coaching, development, and knowledge guidance regarding best practices.The role manages the day-to-day servi... Show more

 • Promoted

Sales & Stock Support

CHANELVancouver, Metro Vancouver Regional District, CA
Full-time +1

Vancouver Boutique (in Holt Renfrew).The Sales & Stock Support will support the sales team by supporting administrative and back of house duties, while maintaining the CHANEL standards of excellent... Show more

 • Promoted

Delivery NetSuite Consultant - Manufacturing/Advanced Manufacturing

BPM LLPVancouver, Metro Vancouver Regional District, CA
Full-time

Caravel BPM Technology Solutions – where caring and community is in our company DNA, we are always striving to be our best selves and we’re compelled to ask the questions that lead to innovation.As... Show more

 • Promoted

Sales & Stock Support

Chanel, Inc.Vancouver, Metro Vancouver Regional District, CA
Full-time +1

Sales & Stock SupportSkip to main content# CareersSales & Stock Support page is loaded## Sales & Stock SupportApplylocations: Vancouvertime type: Full timeposted on: Posted Todayjob requisiti... Show more