Senior SysOps Specialist

We are honoured to be selected again as one of B.C.'s Top Employers.If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!Community Living British Columbia [CLBC] is a Crown corporation responsible for arranging support and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection.Term/Status: Permanent, Full-time (70 hours bi-weekly)Classification/Salary: Information Systems 30 - Position starts at $90,797.03 annuallyTeam: Information TechnologyLocation: Vancouver Head OfficeAt CLBC, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We encourage applications from all people with relevant skills, including women, Indigenous peoples, persons with disabilities, racialized people, and those who identify as 2SLGBTQ2+IA. For accommodation needs, please contact at any stage of the hiring process.Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.About the opportunity: Reporting to the Manager, IT Operations, this role is responsible for the operational management, maintenance, and optimization of CLBC's Amazon Web Services (AWS) cloud infrastructure. The role ensures system availability, performance, security, and cost-efficiency, while also supporting Salesforce system administration and NetScaler environments. With deep expertise in AWS administration, networking, and disaster recovery, this position drives the continuous improvement of cloud operations across the organization.Key responsibilities: Deploys, manages, and operates scalable, highly available and fault-tolerant systems on AWS platformConfigures and manages various AWS services (IaaS and PaaS), including but not limited to, EC2, S3, RDS, VPC, Lambda, CloudFormation, CloudWatch, IAM, EBS, and Auto Scaling Monitors system health, performance and availability using AWS CloudWatch and other monitoring tools, proactively identifying and resolving bottlenecks Designs, configures, and manages WS networking components, including but not limited to Virtual Private Clouds (VPCs), subnets, route tables, internet gateways, NAT gateways, VPN connections, Direct Connect Ensures proper network segmentation, connectivity and security within the AWS environment Troubleshoots network connectivity and performance issues within AWS Demonstrates a strong understanding of Salesforce platform and other cloud related infrastructure, platform, software Provides support to Salesforce administration team to ensure timely completion of projects and smooth delivery of application functions to end users. services Leads the design, implementation, and optimization of highly available, scalable, and secure infrastructure (cloud and/or on-prem) Defines infrastructure standards, reference architectures, and operational best practices Evaluates and recommends new technologies, tools, and platforms aligned with business goals Acts as a technical lead and escalation point for SysOps and support teams Mentors junior specialists and promote best practices Collaborates with DevOps, Security, and Application teams to deliver reliable platforms Designs, implements, and manages robust backup and disaster recovery strategies for AWS and Salesforce environments Configures and manages AWS Backups, S3, Glacier, and other relevant services for data protectionMaintain data backup lifecycle as per the defined policy What you'll bring: Bachelor's degree in computer science, information technology, or a related field with ten (10) years of proven experience in system administration on various platforms, out of which at least three (3) years as an AWS SysOps Administrator or similar role OR an equivalent combination of education, training with fifteen (15) years of experience may be considered Experience with scripting languages (Python, Bash, PowerShell) Certifications in one or more of the following: AWS, Azure, Microsoft, Linux, or Salesforce etc. Demonstrated experience in implementing and supporting backup and disaster recovery solutions on different platforms AWS relevant certifications requiredWe are also looking for: Strong understanding of AWS and other cloud related infrastructure, platform, software servicesDeep knowledge and hands-on experience with AWS services and infrastructure Familiarity with Salesforce administration and its core functionalities Ability to work independently and collaboratively in a team environmentExcellent problem-solving, analytical, and communication skillsA thorough understanding of various cloud deployment models (Iaas, PaaS, SaaS) on AWS and Salesforce platformsAbility to learn and adapt to new technologies and services quicklyBenefits: A rewarding career at CLBC comes with great benefits, including:Employer-paid extended health and dental planA BC Public Service Pension plan with employer contributionsGenerous vacation plus flex daysPaid maternity/parental/adoption leaveLife insurance, paid sick days, and, if needed, long-term disabilityWellness supports, including an Employee and Family Assistance ProgramProfessional development funds and resources to encourage continuous learning and skill developmentAccess to government discounts on travel, cell phones, and more!Additional Info:Successful applicants are subject to a Criminal Record CheckAn eligibility list for internal candidates may be establishedIf your application is shortlisted, you'll be invited to an interview where you'll have the opportunity to share more about your experience. Please note that only those selected for an interview will be contacted.This opportunity is open to applicants who are legally entitled to work in Canada.