Talent.com
City of Vancouver
Case Manager ICity of Vancouver • Vancouver, BC
Case Manager I

Case Manager I

City of Vancouver • Vancouver, BC
6 days ago
Salary
CA$72,612.00 yearly
Job type
  • Full-time
  • Temporary
Job description

Main Purpose and Function

The Case Manager I will work with assigned departments / employee groups to oversee non-complex workers’ compensation and non-occupational disability management cases. With a customer service focus, the incumbent will ensure non-complex disabilities are managed in an effective, timely and cost effective manner.

Specific Duties and Responsibilities

  • Proactively manage non-complex occupational and non-occupational disabilities
  • Identify errors in WCB law and/or policy
  • Develop and coordinate basic suitable return to work plans
  • Complete and submit WorkSafe BC Employer Reports of Injury
  • Determine , present and support the City’s position with respect to benefit entitlement
  • Represent and/or support the City in the appeal process and/or grievances as required
  • Work closely with management, unions and employees to ensure appropriate timely return to work occurs
  • Implement basic early intervention strategies for an employee’s quick recovery and return to work
  • Liaise with physicians and other health care professionals
  • Maintain regular contact with injured/ill employees with a focus on reducing time loss durations
  • Work with WorkSafe BC to ensure the Board is proactive and complies with legislation
  • Dealing with overpayments, WorkSafeBC errors, subrogation and other administrative case management functions.
  • Other duties/responsibilities as assigned

Qualifications

Education and Experience:

  • Undergraduate degree or diploma and at least one year of experience in a similar role or an equivalent combination of education, training and experience.

Knowledge, Skills and Abilities:

  • Demonstrated track record of managing disabilities and absenteeism.
  • Proven ability to exercise sound judgement.
  • Ability to listen non-judgementally to information presented.
  • Ability to deal with emotions of people using sensitivity, tact and empathy.
  • Ability to make unpopular decisions that may have a negative financial consequence.
  • A good understanding of medical terminology.
  • An aptitude to provide an outstanding experience for clients.
  • Proven decision making and problem solving skills.
  • Ability to perform functions of the position with minimal supervision.
  • Strong multi-tasking, time-management, negotiation and communication (verbal and written) skills.
  • Strong diplomacy skills with an ability to be flexible and also give and take direction well.
  • Excellent interpersonal skills and ability to build relationships with a broad range of stakeholders.
  • Excellent documentation and time management skills.
  • Strong computer literacy skills

Business Unit/Department: Human Resources

Create a job alert for this search

Case Manager I • Vancouver, BC

Similar jobs

Senior Disability Case Manager - Remote

TELUS HealthVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A leading health and well-being provider in Toronto is seeking a Disability Case Manager to assist employees with health-related work absences.The role includes conducting case assessments, develop... Show more

 • Promoted

SPED Educational Case Manager

Tutor Me EducationVancouver, Metro Vancouver Regional District, CA
Full-time

Clear and excellent English communication skills, technology skills, and organization skills, required.The Educational Case Manager is integral to the success of Tutor Me Education by doing intakes... Show more

 • Promoted

Counsellor II – Dual Diagnosis (Remote First Nations)

Northwest Employment WorksVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A community health service provider in Ontario seeks a Counsellor II to provide support to First Nations children and youth facing developmental challenges.This full-time position involves working ... Show more

 • Promoted

Remote Medical & Health Services Manager — AI Projects

Crossing HurdlesVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A healthcare consulting firm is seeking a Medical and Health Services Manager to support AI development in healthcare.This remote position offers $100-$180/hr for 10-40 hours/week, focusing on heal... Show more

 • Promoted

Case Manager

vTech Solution, Inc.Vancouver, Metro Vancouver Regional District, CA
Full-time

Assisting clients in resolution of complex cases.Communication with health care providers.Case Manager, Toronto, ON – Claims adjudication.Case management of STD and LTD claims assisting clients in ... Show more

 • Promoted

Manager, US Immigration Legal Team

Vialtovancouver, metro vancouver regional district, Canada
Full-time

Elevate your career at Vialto Partners as a US Immigration Lawyer Manager, spearheading client-focused legal strategies.Work in a flexible, hybrid environment with a dedicated team.In this role at ... Show more

 • Promoted

Community Support Site Manager Role

Whole Way House SocietyVancouver, Metro Vancouver Regional District, CA
Full-time

Elevate community support efforts as a Site Manager with Whole Way House Society in Vancouver and Burnaby.Oversee site operations, mentor staff, and engage with residents.In this integral leadershi... Show more

 • Promoted

Global Therapist: Integrated Critical Incident Response (ICIR)

Spring HealthVancouver, Metro Vancouver Regional District, CA
Full-time

Global Therapist: Integrated Critical Incident Response (ICIR).Location: Brandon, Manitoba, Canada.Our mission: to eliminate every barrier to mental health.At Spring Health, we’re on a mission to r... Show more

 • Promoted

Patient Support Case Manager Role

Bayshore HealthCareVancouver, Metro Vancouver Regional District, CA
Full-time

Empower patients as a Case Manager with Bayshore’s Ipsencares program.This role is essential for navigating healthcare processes and ensuring access to medications.As a Case Manager, your responsib... Show more

 • Promoted

Case Administrator, Complaints and Practice Investigations

WorkinnonprofitsVancouver, Metro Vancouver Regional District, CA
Full-time

Case Administrator, Complaints and Practice Investigations.College of Physicians and Surgeons of BC – Vancouver & Lower Mainland, hybrid (in‑office and work from home).Full‑time, contract (10 to 11... Show more

 • Promoted

Delivery Driver - Uber Eats

Uber eatsSquamish, BC, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

Rent Bank Case Manager Purpose Society Inspiring Change - C$29 An Hour

Purpose SocietyPort Moody, Canada
Full-time

The Case Manager oversees the Rent Bank Program, managing applications, reports, and community engagement to stabilize housing for low-income residents. Show more

 • Promoted

Senior Director, Case Assessment, Complaints & Inquiries - C$178,500 - C$220,500 A Year

Canadian Investment Regulatory OrganizationNorth Vancouver, Canada
Full-time

Lead the assessment and oversight of complaints, inquiries, and case assessments within CIRO, ensuring regulatory standards and investor protection for Canadian capital markets. Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausSquamish, BC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Investigation Case Manager & Litigation Paralegal Mat Leave

Forte Workplace LawVancouver, Metro Vancouver Regional District, CA
Full-time

A legal firm specializing in workplace law is seeking an Investigations Case Manager/Litigation Paralegal for maternity leave coverage.The role involves coordinating investigations, managing docume... Show more

 • Promoted

Assistant Clinic Manager/Site Lead

BragDeal Inc.Surrey, Metro Vancouver Regional District, CA
Full-time

Fraser Valley Cataract and Laser (FVCL) is a leading BC-based organization that provides patient-centered ophthalmology eye care in advanced medical and surgical facilities.We continue to work towa... Show more

 • Promoted

Manager of Recovery Housing Programs

Coast Mental HealthVancouver, Metro Vancouver Regional District, CA
Full-time

Join Coast Mental Health as the Program Manager for the Supportive Recovery Transitional Housing Program in Maple Ridge.This position supports adults in recovery, focusing on essential life skills ... Show more

 • Promoted

Clinic Manager

WELL Health Technologies CorpVancouver, Metro Vancouver Regional District, CA
Full-time

Shifts: Monday to Friday 8:00 AM – 4:00 PM, Weekends may be required.WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching objective is to positively imp... Show more

 • Promoted

Food Delivery - Weekly Pay

Uber eatsSquamish, BC, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausSquamish, BC, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more