Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
You will manage a team of Technical Support specialists who provide support for all Medium Voltage Products and for French Canada Product Support. You will supervise the Medium Voltage Support teams located in Canada and the USA, that diagnose, troubleshoot, and provide remote support orientation to repair systems on remote technical approach. Also, manage the French Canada Team, that support all product lines in French, for Quebec province. You may be involved in customer installation and training programs discussions. You will help select, develop, and evaluate personnel to ensure the efficient operation of the function. You will report to the Manager, Global Remote Support and have a hybrid schedule working in Cambridge, ON, Canada.
Your Responsibilities:
The Essentials - You Will Have:
The Preferred - You Might Also Have:
What We Offer:
This position is part of a job family. Experience will be the determining factor for position level and compensation.
For this role, the Base Salary Compensation is from $92,080 - $128,120 with an annual target bonus of 5% of base salary. Actual pay will be based on factors such as skills, knowledge, education, and experience.
This posting is for an existing vacancy within our organization
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Medium Voltage Products Supervisor, Remote Support • Cambridge, Ontario, Canada
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