Job descriptionBrown’s Bay Resort and Marina is seeking a dependable, hands-on Marina Operations Supervisor to oversee daily marina operations and support a safe, efficient, and welcoming waterfront environment. This role is well suited to an experienced marine professional with strong leadership skills, operational awareness, and a commitment to guest service. Key Responsibilities - Oversee daily marina operations, including docks, moorage, fuel dock, and waterfront facilities - Ensure safe vessel movement, proper mooring practices, and compliance with marina safety standards - Supervise, train, and schedule marina staff; provide on-site leadership and direction - Assist guests with docking, moorage, fueling, and marina-related inquiries - Monitor weather and marine conditions and respond appropriately to changing conditions - Conduct regular dock inspections and coordinate minor repairs and maintenance - Enforce marina policies professionally and consistently - Coordinate with resort management, maintenance, and front desk teams - Respond to emergencies, incidents, and guest concerns promptly and effectively - Maintain accurate operational records, incident reports, and daily logs Computer Knowledge & Administrative Skills - Experience using reservation and marina management systems to manage moorage availability and guest records - Ability to accurately enter, update, and maintain reservation data - Familiarity with inventory tracking and ordering systems for marina supplies, fuel, and operational materials - Ability to monitor stock levels, place inventory orders, and coordinate purchases with management - Basic proficiency with spreadsheets for tracking inventory usage, deliveries, and reorders - Comfortable using email and internal communication systems - Experience with point-of-sale (POS) systems for guest transactions is an asset Qualifications & Experience - Previous experience in marina operations, marine services, or waterfront supervision preferred - Supervisory or leadership experience considered a strong asset - Solid knowledge of boating practices, dock operations, and marine safety - Strong customer service and communication skills - Ability to remain calm, professional, and decisive in emergency or high-pressure situations - Physically capable of working outdoors and assisting with vessels and equipment - Restricted Operator Certificate Maritime (ROC-M) certification required or willingness to obtain - First Aid certification preferred Work Environment - Seasonal position with potential for extension - Includes weekdays, weekends, and holidays - Outdoor, waterfront resort setting Why Work at Brown’s Bay Resort and Marina - Scenic oceanfront work environment - Supportive, team-oriented workplace - Opportunity to play a key role in daily marina and resort operations - On Site accommodations negotiable How to Apply: Please apply with your resume and a brief cover letter outlining your relevant experience to esther@brownsbayresort.com