Talent.com
Technical Project Manager Data Center (Remote)
Technical Project Manager Data Center (Remote)RM Staffing B.V. • Oakville, ON, CA
Technical Project Manager Data Center (Remote)

Technical Project Manager Data Center (Remote)

RM Staffing B.V. • Oakville, ON, CA
22 hours ago
Job type
  • Full-time
  • Remote
Job description

Why This Role Exists

  • Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question

  • Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture

  • Tickets get lost between technical and commercial teams — this role closes that gap

  • We are scaling and need a manager who can build process while staying hands-on with clients

Key Responsibilities

Client Ownership

  • Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle

  • Lead client onboarding, scoping calls, and technical review meetings

  • Translate client requirements into actionable work orders and internal tickets

  • Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs

  • Build long-term relationships that reduce churn and increase account expansion

Project & Ticket Management

  • Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform

  • Create, assign, prioritize, and close tickets with clear documentation at every stage

  • Track multi-workstream projects across planning, procurement, deployment, and sign-off

  • Identify blockers early and coordinate cross-functional resolution without escalating everything upward

  • Maintain a live project dashboard that clients and internal stakeholders can rely on

Datacenter & Technical Operations

  • Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling

  • Review and validate work orders for technical accuracy before client-facing delivery

  • Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics

  • Ensure adherence to datacenter safety, change management, and access protocols

  • Provide technical guidance to junior technicians and contractors on-site

Budget & Commercial Oversight

  • Track project budgets, flag overruns, and submit change orders when scope shifts

  • Review vendor invoices and validate against approved work orders

  • Assist in preparing quotes and SOWs for new client engagements

  • Maintain procurement records and ensure contract compliance for hardware and services

Team Management

  • Manage a team of technicians and/or project coordinators remotely that work onsite.

  • Set weekly priorities, conduct 1:1s, and run shift/resource planning

  • Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes

  • Identify skill gaps and work with leadership on training and hiring plans



Required Qualifications

  • 3+ years of experience in datacenter operations, technical infrastructure, or a closely related field

  • Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure

  • Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations

  • Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent

  • Experience owning project budgets, SOWs, or vendor purchase orders

  • Proven ability to manage and develop a small technical team

  • Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time

Preferred Qualifications

  • Experience in a managed services, colocation, or cloud infrastructure environment

  • Familiarity with DCIM tools, asset management systems, or CMDB platforms

  • Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)

  • Exposure to ITIL practices or formal change management processes

  • Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation

Create a job alert for this search

Technical Project Manager Data Center (Remote) • Oakville, ON, CA

Similar jobs

Sr. Technical Project Manager

OpenTextMississauga, Peel Region, CA
Full-time

OpenText - The Information Company.OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture.As a member...Show more

 • Promoted

Lead Technical Product Manager – Platforms - EnStream LP

EnStream LPmississauga, on, ca
Full-time

Job Title: Lead Technical Product Manager – Platforms.This role requires a minimum of four (4) days per week working onsite at EnStream’s head office in Toronto; this requirement may be changed at ...Show more

 • Promoted

Project Manager

Trapeze Groupburlington, ON, ca
Full-time

We are Trapeze EAM, a leader in enterprise asset management software, and we need a Project Manager for our team.The Project Manager will work with various teams across our organization to coordina...Show more

 • Promoted

Senior Project Manager - Open Systems Technologies

Open Systems Technologiesmississauga, on, ca
Full-time

Job Title: Capital Markets Project Manager.Location: Mississauga – Hybrid – 3 days/week.Term: Until 12/30/26 contract plus multiple extensions.Strong program mgmt/project mgmt skills.Demonstrated c...Show more

 • Promoted

Implementation & Project Manager

Procomburlington, ON, ca
Full-time

The Opportunity: The Implementation & Project Manager role will lead the successful planning and execution of client implementations and Operations projects to ensure alignment with organizational ...Show more

 • Promoted

Project Manager

Haysburlington, on, ca
Permanent

Salary: $80,000-$100,000 + Bonus + 3 Weeks Vacation + Company Car & Benefits.You will join a long‑standing organization with decades of expertise in property damage restoration, serving clients acr...Show more

 • Promoted

Manager, Projects

Glencore Canadamississauga, ON, ca
Full-time

In this role, youll work across operations and projects, ensuring risk management isn’t just a checkbox—but a driver of better decisions and safer outcomes.From daily operations to major initiative...Show more

 • Promoted

Senior Project Manager - Agilus Work Solutions

Agilus Work Solutionsoakville, on, ca
Full-time

Leading and manage complex projects during the entire project life cycle in accordance with best practice project management standards commencing from project planning until closing.Hybrid role (~3...Show more

 • Promoted

Project Manager

Empire Lifeoakville, ON, ca
Full-time +2

Project ManagerLocation: Remote, Canada Empire life is looking to hire a Project Manager to join our team!The Project Manager is responsible for proactively managing the initiation, pla...Show more

 • Promoted

Project Manager

Collaberamississauga, ON, ca
Full-time

Title: Project Manager_ Data & Infrastructure ProjectsType (Contract, C2H): 6 months to start, possible extension, possible FTE conversion Weekly Hours: 37.Location: Toronto, ON- 2-3x per week In o...Show more

 • Promoted

Technical Navigator/Project Manager - Infobase Solutions

Infobase Solutionsmississauga, on, ca
Full-time

Infobase Solutions is a fast-growing IT consulting firm focused on serving the financial industry.We collaborate with some of the sector’s leading clients and are seeking top IT talent to join our ...Show more

 • Promoted

Project Manager - US Tech Solutions

US Tech Solutionsmississauga, on, ca
Full-time

This role manages end‑to‑end training projects in a large organization, ensuring learning programs are planned, developed, and delivered smoothly.You coordinate with business leaders, L&D teams, an...Show more

 • Promoted

Technical Project Manager

Akkodismississauga, on, ca
Full-time

Position: Technical PM with FMEA experience.Duration: 12 month assignment (contract).Client Location: Toronto, ON – Hybrid – 3 days per week.Engagement Model: Professional Services Engagement – B2B...Show more

 • Promoted

Technical Project Manager

Flexton Inc.burlington, ON, ca
Full-time

San Jose, CA with development centers in India at multiple locations.We are a leading professional services company offering a unique product mix that extends into Technology, Consulting, Digital a...Show more

 • Promoted

SAP Project Manager

Tata Consultancy Servicesmississauga, ON, ca
Full-time

Inclusion without Exception:Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, ...Show more

 • Promoted

Project Manager – Workforce Onboarding - ALTEN Canada

ALTEN Canadamississauga, on, ca
Full-time

Project Manager – Workforce Onboarding.In just three decades, ALTEN has become a global leader in Research & Development, Engineering, IT Services, Life Sciences, and Network Services.With a presen...Show more

 • Promoted

Technical Project Manager

Dew Softwaremississauga, ON, ca
Temporary

Job Title: Technical Project Manager (Advertising)Location: Toronto (Hybrid; CAN) or US Tier 2 location (Portland or US West Coast remote).Contract Duration: Long-term contract...Show more

 • Promoted

Project Manager

Pinchin in Canadamississauga, ON, ca
Full-time

Project ManagerIndoor Environmental QualitySouthwestern Ontario (SWO)Salary Range: CAD $70,000-$80,000Are you ready to...Show more