Delivery associate

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Class 1 Delivery Driver

This is a delivery position responsible for driving a tractor trailer for the purpose of delivering and unloading various products to Sysco customers. This requires using excellent customer service skills, and working in accordance with Ministry of Transportation regulations and Sysco Work Methods. Overtime hours, working weekends and holidays, and starting at various early morning start times may be required in order to successfully meet customers' needs.

Role Responsibilities

• Deliver product within assigned route schedule and time windows.

• Immediately inform management team of any deviations.

• Unload product from trailer, by hand or using hand cart, and place in designated customer storage areas. May include transporting product down ramps, stairs, or docks, in all weather conditions.

• Frequently lift, push, or move product that weighs up to 45 kgs; frequently reach up to 2 meters to stack and unstack pallets and hand cart; constantly bend and twist while loading and unloading product, and retrieving items from trailer.

• Operate assigned Sysco Transportation System (STS) delivery system to scan each item to be delivered to generate invoices. Verify delivery of items with customer and obtain proper signatures.

• Contact management for authorization when discrepancies on invoice and communicate all errors/returns.

• Collect money (checks) where required, and turn in or deposit all funds collected daily.

• Pickup, load and unload damaged goods and customer returns, and complete necessary paperwork.

• Perform pre-trip and post-trip responsibilities in accordance with Ministry of Transportation (MOT) regulations and Sysco policies and procedures.

• Perform coupling procedures for the tractor/trailer as needed.

• Complete MOT logs (electronic or manual as required), company vehicle maintenance reports and reconcile with appropriate company representative as required.

• Follow Sysco work methods at all times, and immediately advise supervisor of any unsafe conditions.

• Adhere to all food safety standard operating procedures.

• Maintain sanitary conditions in tractor and trailer and assist with maintaining sanitary conditions in the warehouse and yard.

• Maintain and safely operate all assigned equipment, including but not limited to hand cart, pallets, load bars, STS unit, and personal protective equipment.

• Attend all required company meetings.

• Other duties may be assigned.

Essential Skills and Knowledge

• Safely operate vehicle in a variety of traffic and weather conditions.

• Meet or exceed minimum productivity levels established by the Company.

• Meet or exceed established cases per error goals.

• Demonstrate strong customer relations and problem resolution skills.

• Effectively plan and organize work activities independent of direct supervision.

• Develop a good working knowledge of product and inventory control techniques and procedures.

• Maintain ongoing inter-department communications related to routing, safety, and customer relations.

Basic Requirements

• Must possess a valid Class 1 Driver’s License with a ‘clean’ driving record (including: no single DUI in the last 3 years and no multiple DUIs within the last 10 years).

• 1 year commercial driving experience.

• Able to read, write and communicate in English as it relates to the job and to the safety regulations.

• Must have basic math skills (add, subtract, multiply, divide).

• Must pass pre-employment testing (Background Check, Physical Abilities Test).

Benefits

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts, Short-Term and Long-Term Disability, Life Insurance, Company Pension Plan, Group RRSP, Employee and Family Assistance, Stock Purchase Plan, Unlimited on-line learning through Sysco Interactive University, Sysco product discounts, Preferred vendor discounts, Free on-site parking, Employee appreciation events. (*benefits may vary based on location or bargaining unit)

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Seniority level

Entry level

Employment type

Full-time

Job function

Customer Service, Distribution, and Quality Assurance

Industries

Transportation, Logistics, Supply Chain and Storage

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