Change Management Specialist

Job Description : Change Management Specialist

Position Overview : The Change Management Specialist will play a crucial role within our established program governance and delivery work streams.

This role involves working across clinical, technical, integration, ancillary services, and third-party solution vendors to support and lead various change management activities.

The Specialist will be essential in ensuring the smooth implementation and adoption of clinical processes and technologies.

Key Responsibilities :

• Implement change management strategies to facilitate the adoption of clinical processes and technologies.
• Organize and coordinate stakeholder engagement initiatives, meetings, and events.
• Act as a liaison between different departments to ensure effective collaboration and program implementation.
• Develop and implement change management policies and procedures.
• Collect and analyze data to evaluate the effectiveness of workflow engagement efforts.
• Provide training and support to staff on engagement strategies and best practices.
• Collaborate with communications, education, training, and clinical standards teams to promote programs and engagement efforts.
• Maintain accurate records and documentation of stakeholder engagement activities.
• Monitor sector trends and best practices to improve engagement strategies continually.

Mandatory Requirements :

• Education : University Degree or Community College Diploma in a relevant field.
• Experience :
• Minimum of 3 years in transformation management office or change management teams on large, complex clinical information solutions or digital health projects.
• 10 years managing complex changes in a hospital or clinical program setting, involving multiple project stakeholders, specifically focusing on enabling, ensuring adoption, and acceptance from health system users at the point of care.
• Skills :
• Excellent verbal and written communication, facilitation, and presentation skills.
• Availability to start as specified in the Statement of Work.

Desirable Skills and Attributes :

• Change Management : 5 years of experience in developing and executing change management plans in a hospital setting, specifically with Clinical Information Solutions or Electronic Health Records.
• Training and Communication : 5 years of experience in developing and executing training and communication plans in a hospital setting.
• Leadership : 2 years of leadership experience in guiding, motivating, and building team capacity for sustainable digital transformation.
• Education and Training Tools : 5 years of experience in developing educational and training tools or reference guides to support changes brought by new programs, systems, or processes.
• Physician Engagement : 5 years of experience establishing or supporting physician engagement plans to foster buy-in for digital transformations with diverse clinical stakeholders.
• Engagement Strategies : 3 years of experience in developing fit-for-purpose engagement strategies focusing on clinical impact readiness in health informatics.
• Technical Skills : Competency in Microsoft Office 365 Suite (Excel, Word, PowerPoint, Visio, Outlook, Teams).
• Languages : Written and spoken competence in both English and French is considered an asset.

If you meet these qualifications and are ready to contribute to meaningful changes in a clinical setting, we encourage you to apply for this exciting opportunity