Audio Visual Technician

The Opportunity

The Audio Visual Technician provides a complete range of audio-visual services and equipment to answer a variety of user requests from all areas of Banff Centre, including clients, visiting artists and/or faculty.

Roles and Responsibilities

Reporting to the Manager, Audio Visual Services, below are some key accountabilities:

• Coordinate and book all equipment requests, verify equipment integrity, deliver equipment, set-up equipment as per client specifications, test equipment to ensure proper function and troubleshoot equipment as needed
• Sign out equipment for tracking and billing purposes, and retrieve this equipment both on and occasional off campus
• Manage overbooking of equipment and retrieve equipment after the client is finished, check for damage and verify integrity of all equipment upon return and identify/remedy deficiencies
• Perform routine maintenance and minor repairs of equipment
• Meet and/or confer with clients to ascertain their equipment needs; researching creative solutions for client needs and equipment operation instructions to the client may be required.
• Serve as dedicated Technician/Operator when required
• Deliver excellent customer service to all clients
• Address other identified security, safety or operational issues
• Other duties as assigned

Qualification and Educational Requirements

• Minimum 1 year of formal post-secondary training in computing, electronics or another discipline relating to the position
• Minimum 2 years' of experience in all aspects of Audio Visual delivery and production, including but not confined to design, set-up, operation, and minor maintenance to AV Systems and equipment
• Competent in the set-up and operation of AV equipment, as well as specialized computer equipment and software used in the recording, production and duplication of audio and video content
• Excellent clerical skills relating to preparing quotations, invoices and the booking/tracking of equipment are required
• Valid driver's license

Special Requirements

• Due to the nature of the work, the Audio Visual Technician will be expected to be available to work evenings and weekends.

Employment Terms & Benefits

• In accordance with CUPE 4318, this is a unionized, salaried support staff position, subject to a 6 month probation period.
• The annual salary for this position is between $44,345.60 and $46,571.20, depending on experience, based on working 40 hours per week.
• The successful candidate will have access to a range of benefits through Alberta Blue Cross and will be eligible to participate in our defined benefit pension plan.
• Benefits of working at Banff Centre are:Professional developmentEmployee Assistance Program Health care spending accountStaff cafeteria and restaurant discounts Onsite fitness facility at a discounted rate – first month free for new staff!