FlexSave Administrator

FlexSave Administrator (Hybrid)

Hub Financial, a division of HUB International, is one of Canada’s largest independent Managing General Agencies (MGA). Specializing in life insurance, investments, and wealth management, we provide independent financial advisors with a wide range of products, resources, and tools to help their business succeed. Our services include access to top-tier insurance solutions, cutting-edge technology platforms, and operational support all designed to streamline business processes and improve client outcomes. At Hub Financial we empower independent advisors to grow their practices, enhance their client service, and deliver comprehensive financial solutions.

About The Role
We are hiring a FlexSave Administrator for a six-month contract based in our Woodbridge, Ontario office, with the potential for extension. In this role, you will support the onboarding of new clients, enroll employees, and provide day-to-day service for our innovative FlexSave product. You will manage a high volume of claims, perform accurate data entry, and deliver outstanding customer support. This position reports to the Manager, FlexSave, and may also include participation in special projects. This is a great opportunity for someone with administrative experience who is eager to gain experience within the insurance industry.

What You’ll Do

• Process a high volume of FlexSave claims with strong attention to accuracy

• Audit and document new FlexSave applications

• Support the onboarding of new clients

• Provide ongoing support to clients, becoming a subject matter expert on our FlexSave product

• Process daily deposits

• Respond to a high volume of inbound and outbound calls and emails, including broker inquiries

• Follow up on pending applications and claims to ensure timely processing

• File and organize claims documentation

• Ensure all tasks are completed in accordance with compliance standards and corporate procedures

• Contribute to special projects as assigned by the Manager, FlexSave

What You’ll Need for Success

• College or Post Secondary Education or equivalent work experience

• Minimum 2 years’ of customer service or administrative experience is required (Experience with Group Insurance and/or Health Care Benefits considered an asset)

• Proficient in MS Office: Word, Excel, PowerPoint and Outlook

• Strong and accurate data entry, processing and administrative skills with basic mathematical skills

• Ability to multitask, effectively time manage and exercise initiative while completing tasks

• Excellent organizational skills with high attention to detail and accuracy

• Excellent and effective communication skills both written and verbal

• Comfortable speaking with clients over the phone and handling a high volume of calls

• Customer focused, a strong team player with a positive attitude

What’s in it for you?

Your well-being is our priority, and we back this up with a wealth of benefits:

• Competitive Compensation: Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings.

• Work-Life Balance: Enjoy flexible work arrangements and generous time off to support your personal and professional life.

• Tailored Benefits: Access a personalized benefits package, including company-matched RRSPs, designed to meet your unique needs.

• Career Growth and Support: Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues—everything you need to support your growth and excel in your career.

• Exclusive Perks: Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance.

At HUB, we believe that diversity drives innovation, equity fosters opportunity, and inclusion creates a culture where everyone thrives. We are committed to building a workplace that reflects the communities we serve and where every employee feels valued, respected, and empowered to bring their whole self to work. By embracing diverse perspectives and fostering an inclusive environment, we cultivate a collaborative and dynamic team that delivers exceptional results for our clients and communities.

Compensation

The expected salary reange for this position is $40,000 to $42,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level.

Why Choose HUB?

When you choose HUB, you're choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit -

About HUB International

Headquartered in Chicago, Illinois, is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 19,000 employees in offices located throughout North America, HUB’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.

We’re not just an insurance broker, we’re a team of passionate professionals dedicated to innovation, excellence, and empowering our clients and communities through personalized support and expertise.

If you’re interested in learning how you can grow your career at HUB, visit our to explore our opportunities.

AI Disclosure

AI and Automation Notice: HUB uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring deicisions or screen out candidates - all deicisions are made through human review.

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Department Office Administration & ClericalRequired Experience: 2-5 years of relevant experienceRequired Travel: No Travel Required

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