Talent.com
IKO
Customer Supply Chain Co-OpIKO • Brampton, ON
Customer Supply Chain Co-Op

Customer Supply Chain Co-Op

IKO • Brampton, ON
30+ days ago
Job type
  • Full-time
Job description

Description

The Customer Supply Chain Co-Op/Intern will collaborate with sales, logistics, plants, and production planners to manage orders and resolve issues. The selected candidate will be responsible for working with customers on a day-to-day basis and handling inquiries received from customers to ensure that products and services are delivered in a timely manner.

WHAT’S IN IT FOR YOU?

  • Competitive salary
  • Competitive health and benefit plan
  • Competitive matched retirement savings program
  • The opportunity to join a continuously growing organization with focus on Diversity and Inclusion
  • The opportunity to work with an industry leader in manufacturing
  • Potential for full-time employment upon successful completion of the Co-Op/Internship.

WHEN YOU JOIN US YOU WILL:

  • Work closely with customers to handle day-to-day inquiries.
  • Utilize multiple systems for order entry and verify customer orders for accuracy, load weight, pallet count, special considerations, etc.
  • Order management including monitoring and updating of shipping dates and communicating updates/changes to internal and external customers.
  • Track customer adherence to order rules and limitations during buy periods.
  • Monitor inventory and direct allocation priorities with allocation planners.
  • Responding to customer inquiries by phone and email and develop strong customer relationships
  • Collaborate with multiple internal departments to ensure a smooth order process by problem-solving to expedite as required using various data sources.
  • Preparing customer related reports
  • Identify trends in customer inquiries/complaints to support issue management and escalate these trends to the appropriate function.
  • Author, edit, and approve knowledge base articles or SOPs as assigned.
  • Analyze dashboards for the Customer Supply Chain Team and drive action plans to achieve customer centric targets.
  • Monitor late orders to ensure departmental metrics are met.
  • May require some travel within North America

OUR IDEAL CANDIDATE:

  • Current student enrolled in final year of studies at a College or University in a Business Administration, Supply Chain, Accounting, or Data Analytics program preferred. Recent graduates to be considered as well
  • High level of attention to detail and organizational skills.
  • Strong communication skills (written and verbal).
  • Ability to problem-solve and “think outside the box.”
  • Strong/proven analytical skills
  • Ability to handle a high volume of emails and orders.
  • Practical experience with MS Office (intermediate Excel skills) and detail-oriented research abilities.
  • Strong interest in building a long-term career in the field of Supply Chain.
  • Excellent customer focus and excellent relationship-building skills.
  • Candidate will follow the US Holiday Schedule.
  • Experience with JDE and Power BI is an asset

Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Create a job alert for this search

Customer Supply Chain Co-Op • Brampton, ON

Similar jobs

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingKing, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Remote Supply Chain Analyst - E‑commerce Beauty

Fièra CosmeticsMississauga, Peel Region, CA
Remote
Full-time

A leading beauty brand is seeking a highly organized and analytical Supply Chain Analyst to enhance global operations.This fully remote role involves inventory planning, document monitoring, and co... Show more

 • Promoted

Medical Device Engineering Co-op Role

Sterling IndustriesVaughan, York Region, CA
Full-time

Dive into the world of medical devices as an Engineering Co-op Student at Sterling Industries.Your role will support critical improvement initiatives and optimize manufacturing processes.Become par... Show more

 • Promoted

Supply Chain Coordinator, New Graduate, 12 Months Contract

SiemensVaughan, York Region, CA
Temporary

We are looking for dedicated and talented people who tackle ever‑changing challenges, customer needs, and questions from colleagues with clever concepts and creativity.We embrace change and work wi... Show more

 • Promoted

Strategic Sourcing Manager - Indirect Purchasing

SemtechBurlington, Halton Region, CA
Temporary

Location: Richmond, British Columbia or Burlington, Ontario.Work Arrangement: 6 month contract working hybrid in office Monday - Thursday.Reporting to the Senior Strategic Sourcing Manager (located... Show more

 • Promoted

Operations Kitting Coordinator in Healthcare

VB SpineBurlington, Halton Region, CA
Full-time

Drive efficiency as a Kitting Coordinator in our Operations team, dedicated to maintaining high-quality surgical kits for critical spinal procedures.Your role ensures compliance and readiness.In th... Show more

 • Promoted

Capgemini Senior Salesforce COE Manager

CapgeminiBurlington, Halton Region, CA
Full-time

Become a Senior Salesforce COE Manager at Capgemini, focusing on Life Sciences.Lead the charge in pre-sales, solution delivery, and client advisory engagements.Capgemini is looking for a Salesforce... Show more

 • Promoted

Learning and Development Co-op

Amico AffiliatesMississauga, Peel Region, CA
Full-time

We are seeking a motivated Learning & Development Co‑op student to support the design, coordination, and delivery of employee learning initiatives.This role provides hands‑on experience in corporat... Show more

 • Promoted

Carrier Capacity Advocate at Dynamic Connections

Dynamic ConnectionsBurlington, Halton Region, CA
Full-time

Become a vital part of our logistics team as a Carrier Capacity Advocate at Dynamic Connections.This role combines strategic sourcing with relationship management to ensure supply chain success.As ... Show more

 • Promoted

Warehouse Supervisor for Construction Company

Gilder Search GroupSchomberg, ON, CA
Full-time

Join a dynamic construction company as a Warehouse Supervisor in Schomberg, ON, leading essential warehouse operations.Drive efficiency in shipping, receiving, and inventory management.As a Warehou... Show more

 • Promoted

Customer Supply Chain Co-Op

IKO North AmericaBrampton, Peel Region, CA
Full-time

IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry.Quality, integrity, and trustworthine... Show more

 • Promoted

Customer Care Specialist at Port443

Port 443 Inc.Burlington, Halton Region, CA
Full-time

Elevate your career as a Customer Care Specialist with Port443, where your communication skills will deeply impact customer satisfaction.Engage directly with worldwide users, enhancing their experi... Show more

 • Promoted

Wealth Management Assistant: Client Service & Ops (Hybrid)

National Bank of CanadaOakville, ON, CA
Full-time

A leading Canadian bank seeks a Wealth Associate to support investment advisors by providing exceptional customer service.Key responsibilities include analyzing client files, managing financial tra... Show more

 • Promoted

Strategic Procurement Specialist 12 month contract*Spécialiste, approvisionnements stratégiques

Axis CommunicationsOakville, ON, CA
Temporary

The compensation for this position is between $81,300 and $101,600 annually, based on experience and qualifications.We are currently seeking a Strategic Procurement Specialist for a 12-month contra... Show more

 • Promoted

FY26 Healthcare Template

Sodexo Canada LtdBurlington, Halton Region, CA
Part-time

Make a Meaningful Impact with Sodexo Health & Care.At Sodexo, we do more than support healthcare - we help shape it.From retail food service and patient nutrition to environmental services and faci... Show more

 • Promoted

PepsiCo Onsite Supply Chain Co-op

PepsiCoMississauga
Full-time

Experience the supply chain at PepsiCo in Mississauga, ON from September to December 2026.This co-op role allows you to innovate, improve efficiencies, and track critical KPIs.Designed for second-y... Show more

 • Promoted

Supply Chain ERP Transformation Lead - Contract

Wakefield Canada Inc.Mississauga, Peel Region, CA
Full-time

Supply Chain ERP Transformation Lead - Contract.Supply Chain – Senior Management.Join a purpose-driven, Canadian-owned company—the exclusive manufacturer and distributor of Castrol branded lubrican... Show more

 • Promoted

Strategic Global Trade Operations Manager for Supply Chain Excellence

Cardinal Health CanadaVaughan, York Region, CA
Full-time

Join as a Global Trade Operations Manager and influence trade dynamics.Ensure compliance and guide logistics strategies while collaborating with global stakeholders in a hybrid work setup.With a ro... Show more

 • Promoted

Supervisor, Customer Care

Hadrian IncBurlington, Halton Region, CA
Full-time

The Customer Experience Supervisor is responsible for supervising and training a team of customer care associates who assist external users of the organization’s technical products or services by a... Show more

 • Promoted

System Wayside and OM Manager

Alberici ConstructorsBurlington, Halton Region, CA
Full-time

The System Wayside and O&M Manager is responsible for leading the design, engineering, and integration of wayside systems and ensuring Operations & Maintenance (O&M) readiness across the ECWE proje... Show more