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Richelieu Hardware
General Manager - Maritimes RegionRichelieu Hardware • Moncton, NB, CA
General Manager - Maritimes Region

General Manager - Maritimes Region

Richelieu Hardware • Moncton, NB, CA
30+ days ago
Job type
  • Full-time
Job description

Position Overview:

The Regional General Manager for the Maritimes is accountable for the overall performance of operations, sales, customer service, and profitability across all branches located in the Maritimes. Acting as a strategic, operational, and commercial leader, the incumbent ensures consistency in business practices, flawless execution of corporate plans, and robust talent development within the regional team.

More specifically, your main tasks will be:

Regional Leadership

  • Oversee all branch managers within the region.
  • Ensure local operations align with the corporate vision and objectives.
  • Foster collaboration among branches to maximize regional synergies.
  • Represent the region to senior leadership and advocate for territorial needs.

Business Development & Sales Growth

  • Develop and execute a regional growth plan in partnership with sales teams.
  • Track key performance indicators (KPIs) for sales, margins, active customers, and satisfaction.
  • Maintain and expand strategic business relationships with major clients.
  • Identify new market opportunities and recommend opening additional service points when warranted.

Operational Management

  • Safeguard operational efficiency at every branch (logistics, inventory, service, facilities).
  • Implement best practices and uphold quality, safety, and compliance standards.
  • Manage operating budgets, control expenses, and optimize profitability.

Human Resources & Corporate Culture

  • Coach, motivate, and evaluate branch managers and regional teams.
  • Take an active role in recruiting key talent for the region.
  • Oversee employee training, succession planning, and retention.
  • Promote a culture of engagement, high performance, and respect.

Communication & Reporting

  • Provide regular reports to executive management on regional results, challenges, and initiatives.
  • Effectively relay corporate priorities to local teams.
  • Serve as an ambassador for corporate culture, values, and projects.

Requirements:

  • Bachelor’s degree in operations management, Industrial Engineering, or related field (MBA considered an asset),
  • 7–10 years of relevant experience in a medium‑ to large‑size multi‑site organization,
  • Solid knowledge of logistics and distribution issues, key metrics, cost control, and operational needs,
  • Experience in distribution, B2B sales, or retail (asset),
  • Bilingual (French and English), spoken and written.

The Ideal Candidate Is…

  • A strategic, inspirational leader with the ability to build and guide teams toward results.
  • Gifted with excellent judgment and strong problem‑solving abilities.
  • Known for a strong work ethic, positive attitude, and leading by example.
  • Comfortable operating at both strategic and “hands‑on” operational levels.
  • Highly knowledgeable about the Maritimes market.
  • Skilled in business development.
  • Capable of managing multi‑site complexity.
  • Willing to travel regularly within the region.

What we are offering

  • A balance between work and personal life
  • A dynamic and inspiring environment
  • A competitive salary that is based on the market.
  • A progressive salary driven by performance and managed by objectives results.
  • An Employee Share Purchase Plan (ESPP).
  • A group insurance plan to meet your personal needs.
  • Competitively priced products
  • Free parking

Are you interested in this position?

We invite you to visit our corporate website at in order to submit your application.

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General Manager - Maritimes Region • Moncton, NB, CA

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