Talent.com
The Body Shop International Limited
FT Team Lead (CAN) - MetrotownThe Body Shop International Limited • Burnaby, BC, CA
FT Team Lead (CAN) - Metrotown

FT Team Lead (CAN) - Metrotown

The Body Shop International Limited • Burnaby, BC, CA
30+ days ago
Job type
  • Full-time
Job description

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

Your role in a nutshell

As an aspirational leader, with enthusiasm for our brand and a strong connection to our purpose, you’ll support the Store Management team in driving the store & your team mates to deliver retail excellence, strong sales results & an engaging customer experience.

More about the role

  • Handle customer concerns efficiently & effectively, sharing feedback with Store Management team as needed
  • Problem solves effectively & proactively as much as possible using available resources
  • Creatively support upkeep of store lay-out & visual merchandising, inventory management & other store operations as needed.
  • Communicate effectively & act as a flexible & responsible role model to your team
  • Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products.
  • Working with the Store Management team to:
    o Shape a customer focused store experience by coaching Customer Consultants to drive customer engagement through our products, campaigns & activism, bringing our brand to life
    o Ensure development of customer loyalty to further build The Body Shop brand
    o Meet sales & performance targets
    o Identify & attract high potential candidates & develop current team members to succeed in their goals, support training & onboarding of new Customer Consultants

What we look for

  • Experience in a customer facing role and a genuine passion for beauty & the retail industry
  • Ability to communicate & listen effectively & demonstrate operational skills
  • Strong interpersonal skills to build rapport with customers & provide appropriate solutions to customer needs
  • A positive mindset with the willingness to continuously develop yourself
  • Ability to multitask, manage time & work flexible hours
  • Ability to work independently with minimal direction


What we offer

  • Comprehensive onboarding in your new position
  • Training hours for you & your team as needed
  • A 50% staff discount on regular product & 30% on Gifts
  • Freebies - when we launch new products, we want our Teams to be the first to fall in love with them
  • Paid volunteer days - so you can spend time with the causes that matter to you
  • Ability to make connections with Community Partners to drive local activism
  • (UN) Uniform- We don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good
  • Ability to offer a real living wage to your Customer Consultants
  • Opportunities to grow within the Brand
  • Encouragement & support to be exactly who you are – employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network

Talent Drivers

Collaborative SkillsPurposePersonal ConductLeadershipCommerciality

We believe in a world where all people are seen, valued, supported, represented at every level, & can be their truest selves and in building a spirit of equality, diversity, and inclusivity for all. The Body Shop Limited is an equal opportunity employer. Should you require accommodation during the interview process, please advise the recruiter when contacted for an interview.

Create a job alert for this search

FT Team Lead (CAN) - Metrotown • Burnaby, BC, CA

Similar jobs

Team Lead, WCB/LTD Appeals — Hybrid Leadership Role

BC Nurses' UnionBurnaby
Full-time

A regional nursing organization is seeking a Team Lead for WCB/LTD Appeals to manage a dynamic team.The role involves providing leadership, overseeing complex cases, and ensuring efficient operatio... Show more

 • Promoted

Telecom Systems Lead

Woodfibre Management Ltdsquamish, squamish lillooet regional district, Canada
Full-time

The Woodfibre LNG Project is located approximately 7 km west-southwest of Squamish, British Columbia.It involves the construction and operation of a liquefied natural gas (LNG) export facility on t... Show more

 • Promoted

Software Team Lead

STACK IT RecruitmentVancouver, Metro Vancouver Regional District, CA
Full-time

Love building products that matter and leading small, high-impact teams?.This is an opportunity to step into a hands‑on leadership role where your technical expertise and people skills directly sha... Show more

 • Promoted

Vancouver Technical Lead in Support Team

WETA DIGITALVancouver, Metro Vancouver Regional District, CA
Full-time

Transform the visual effects landscape with Wētā FX as a Vancouver-based Technical Lead in Support.This role offers an opportunity to lead IT support for a creative team in full-time capacity.As a ... Show more

 • Promoted

Senior Technical Implementations Lead

SRA GroupVancouver, Metro Vancouver Regional District, CA
Permanent

Technical Implementations Lead.Healthcare Technology / Software.SRA Staffing is hiring a full-time.Technical Implementations Lead.This role plays a key part in customer success and technical delive... Show more

 • Promoted

Shift Production Lead: Team Coach & Quality Guardian

Targeted TalentRichmond, Metro Vancouver Regional District, CA
Full-time

A leading production company in Surrey is seeking a Production Lead to oversee and manage production shift employees.You will ensure compliance with safety, quality, and quantity standards while tr... Show more

 • Promoted

Lead DevOps Innovations in a Remote Crypto Trading Team

NewtonVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

Join a progressive team dedicated to reshaping crypto trading in Canada.As a DevOps Engineer, you’ll enhance system deployments and ensure robust AWS infrastructure from anywhere in Canada.This vit... Show more

 • Promoted

Technical Delivery Lead for Data Solutions

ITC InfotechVancouver
Full-time

Become a Technical Delivery Lead focused on driving exceptional performance in data engineering projects within a hybrid work framework.Engage in efficient and effective delivery management across ... Show more

 • Promoted

Senior Developer (Team Lead)

UniverusBurnaby
Full-time

Founded in 2019 and headquartered in Burnaby, British Columbia, Univerus is a fast‑growing enterprise software company specializing in vertical market solutions.With over 300 employees, more than 2... Show more

 • Promoted

AI Workflow Adoption Lead

EviSmartVancouver, Metro Vancouver Regional District, CA
Full-time

Most AI rollouts fail not because the tools are wrong — but because nobody owns the behavior change.EviSmart's business teams — sales, customer success, finance, product, marketing — have access to... Show more

 • Promoted

E-Commerce Team Lead

TieTalentVancouver
Full-time

The Ecommerce (Ecomm) Team Lead is responsible for leading the planning, execution, and ongoing management of all Fairware-managed ecommerce stores.This includes overseeing new store builds, annual... Show more

 • Promoted

Project Technical Lead

AtkinsRéalisVancouver, British Columbia, Canada
Full-time

Overview AtkinsRéalis Project Delivery team is hiring a Project Technical Lead (PTL) based out of our Vancouver office.Our Project PTL's are responsible for the timely and efficient coordination an... Show more

 • Promoted

Remote Data Team Lead & Architect: MongoDB to Redshift

Confidential CompanyVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A growing technology firm in Toronto, Ontario is seeking a Lead Data Engineer to spearhead the migration of its data infrastructure from a monolithic to a microservices-based architecture.This is a... Show more

 • Promoted

Customer Care Floor Team Lead

ArticleVancouver
Full-time

A leading furniture manufacturer is seeking a Floor Supervisor Team Leader in Vancouver.This role involves leading a team to provide exceptional customer service, overseeing operations, and impleme... Show more

 • Promoted

Engineering Team Lead - Remote

RemoteVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

Be the driving force as an Engineering Team Lead in a flexible remote setting.Cultivate a productive team environment, oversee development initiatives, and ensure seamless onboarding processes.As a... Show more

 • Promoted

Team Leader - Hazardous Materials Division

Pinchin in CanadaRichmond, British Columbia, Canada
Full-time

Team Leader - Hazardous Materials Division.TEAML001118 Posted : April 1, 2025 Closed : May 28, 2025 Full-Time Locations.Showing 1 location Environmental Health and Safety Consulting – Hazardous Mat... Show more

 • Promoted

Lead Pipeline TD

WildBrainVancouver
Full-time +1

WildBrain Studios is looking for a Lead Pipeline TD to join our team!.Our Pipeline TDs are responsible for developing and advancing our software, tools and processes in collaboration with productio... Show more

 • Promoted

Senior Tpm Leader: Strategy & Cross‑team Delivery

Scribd, Inc.Vancouver, Canada
Full-time

A leading technology company is seeking a Senior Manager in Technical Program Management to lead strategy and execution for its Premium product line in Vancouver.This role involves mentoring a high... Show more

 • Promoted

GTM Community Lead, North America

Arc'teryx EquipmentNorth Vancouver, Metro Vancouver Regional District, CA
Full-time

A leading outdoor apparel brand is seeking a Senior Manager, Go-to-Market Community for North America.This role focuses on aligning community initiatives with the brand calendar to enhance engageme... Show more

 • Promoted

Team Lead, Energy Consulting

Sustainable Projects Group (SPG)Vancouver, British Columbia, Canada
Full-time +1

Sustainable Projects Group (SPG) is a design-build energy efficiency company that partners with industry leaders to achieve measurable energy savings through innovative solutions.Specializing in en... Show more