Junior Title Officer

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

As a Junior Title Officer,

HERE'S HOW YOU'LL CONTRIBUTE :

Prepare / review documents as required, including search of title; consistently applying -Underwriting Guidelines, as applicable, to all files.

Complete all Requests for Insurance, as mandated and as required in individual lender Procedures, within documented Service Level Agreements

Respond to all communications, in accordance with our best practice standards, applying STAR Qualities.

Develop internal and external partnerships to enhance overall customer service experience.

Complete daily Quality Control as per audit guidelines.

Responsible for handling inbound and / or outbound customer calls.

Assist with reports, filing and data entry as required.

HERE'S WHAT YOU'LL BRING :

Previous experience in the financial and / or legal environment is considered an asset.

Possess strong customer service skills with a focus on building relationships.

Possess strong attention to detail with the ability to manage competing priorities within a busy office environment.

Ability to exercise good judgment in protecting confidential information.

Excellent organizational skills with the ability to manage competing priorities

Working knowledge of Social media automation tools

Proficiency in the Microsoft Office (Outlook, Word, Excel, PowerPoint)

Advanced computer skills in MS Office products (Word, Excel)

HERE’S WHAT SETS US APART :

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials

Group retirement savings plan with company match

Paid holidays and generous paid time off

Hybrid work arrangements

Paid volunteer opportunities and charitable donation matching

Employee recognition programs that include referral incentives

Potential for performance-based incentives

The opportunity to participate in our stock purchase plan

And more!

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.