Union/Affiliation:
C.U.P.E. Local 3338 Pay range:
$1,895.65 to $2,145.78 bi-weekly SFU Department Descr:
Meeting Event & Conference Services Position Grade:
6 # of openings:
1 Biweekly Hours:
70 Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
About the Role
Provides client service and clerical support for Meeting, Events and Conference Services (MECS). Prepares meeting rooms for client occupation; assists clients with changes and additions to their on-site needs; drafts room set-up diagrams; and directs clients and client materials to and from campus loading bays. Plays a central role in greeting clients on-site and providing basic orientation to the campus. Liaises with Facilities Services, IT Services, catering, security and other campus service providers and monitors and troubleshoots all operational problems that occur in the successful running of an event. Provides primary support and assistance to Event Planners and Managers in the servicing of events on campus.
Qualifications
High School graduation and general courses or training of moderate duration (one semester or equivalent) in word processing, database and spreadsheet applications. 2 years of related experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.
- 45 wpm keyboarding with a high degree of accuracy.
- Good knowledge of facility security methods and procedures.
- Basic knowledge of inventory control procedures.
- Good spatial recognition abilities.
- Excellent customer service skills.
- Excellent attention to detail.
- Excellent organizational and multitasking skills.
- Excellent interpersonal, oral and written communication skills.
- Excellent analytical and problem solving skills.
- Ability to work independently and meet deadlines.
- Ability to follow oral and written instructions precisely.
- Ability to exercise mature judgement and initiative.
- Ability to use word processing, database, spreadsheet and scheduling applications (e.g. MS Word, Excel, Ungerboeck) at an intermediate level.
- Ability to use spatial drawing applications at a basic level (e.g. Visio).
- Ability to work flexible and variable hours, including early mornings, evening and weekends as required.
- Ability to work at all campuses (i.e., Vancouver, Burnaby, Surrey) and off campus locations as required.
- Ability to lift and move packages, cartons/boxes and furniture weighing up to 25 kg.
What We Offer
At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Canadian Union of Public Employees (CUPE Local 3338):
- 3 weeks’ vacation (prorated for the first year)*
- Hybrid-work program for eligible positions
- Employer paid defined benefit pension plan
- On-campus tuition waiver for employees and their immediate family members*
- Funding for professional development expenses*
- And more!
*Prorated for part-time employees
Additional Information
For external candidates, the starting salary is the first step of the salary range.