Assistant Manager, Food & Beverage, Quick Service

Job Description

As a valuable member of the Food & Beverage team, you will assist the Food & Beverage Manager in overseeing and leading the Quick Service department, ensuring the delivery of winning food and beverage fan service to all fans during a variety events at Scotiabank Arena, BMO Field and Coca-Cola Coliseum.

• Lead the Quick Service Food and Beverage team during events with the assistance of the Part Time Supervisor team
• Lead one of the Quick Service portfolios, under the guidance of the department Manager : Concessions, Beverage (Bars & Beer Kiosks), Premium Hospitality, or Vending
• Provide leadership and direction by managing standards of quality, service, safety, and profitability for the Quick Service department
• Supervise, train, develop and motivate the F&B hourly team
• Resolve discrepancies quickly and effectively
• Ensure compliance with all related regulations such as those pertaining to Employment Standards, Health & Safety and AGCO
• Work in compliance with the provisions of the Occupational Health & Safety Act
• Carry out administrative functions pertaining to hiring, scheduling, payroll, performance reviews, coaching, corrective actions and discipline
• Act as an ambassador for MLSE and our community
• Adhere to MLSE service standards and policies
• Perform other related duties as required

Qualifications

• Strong food and alcohol service background
• Experience as a manager / supervisor of F&B in a hotel, restaurant, bar or events based venue is required
• Leadership experience in a high volume food and alcohol service environment
• Prior experience working with beer, wine and cocktails a benefit
• Trained in WHMIS, NFSTP, ServSafe or equivalent
• Smart Serve certified required
• Solid understanding and practical knowledge of Industry principles and service etiquette
• Ability to communicate, motivate and lead effectively
• A proactive approach toward day-to-day activities and shifting demands
• P & L knowledge and ongoing awareness of financials
• Proven to perform well under pressure; manage multiple priorities simultaneously
• Ongoing awareness and responsiveness to client satisfaction.
• Available to work evenings, weekends and holidays as required
• High-energy, client-service attitude
• A positive, winning approach, incorporating integrity, confidentiality and discretion

Additional Information

Apply by : December 1, 2024

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email accommodations@mlse.

com. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.