Our client is currently seeking a Terminal Manager to join their team in Bathurst, NB. In this role you will oversee all operational areas to ensure efficiency, on-time delivery, adherence to safety standards , drive terminal performance through hands-on leadership and strategic planning, while also fostering employee engagement.
As the ideal candidate will bring strong problem-solving skills, a dedicated work ethic, and a positive attitude to lead the daily operations and performance of the terminal.
Duties and Responsibilities
- Collaborate with other departments and terminals to optimize equipment and freight movement, maximizing usage while minimizing costs.
- Oversee daily operations, ensuring that performance, quality, and service standards are met. This includes monitoring dock cleanliness, ensuring timely deliveries, and reviewing equipment needs to meet customer demands.
- Manage employee relationships and performance within the terminal, creating an environment of trust, open communication, and accountability.
- Prepare reports on key metrics such as performance, freight damage, accidents, customer interactions, and employee performance to support decision-making.
- Work with senior management and dispatch to forecast equipment and staffing needs based on customer demand and operational volumes.
- Ensure compliance with safety, training, regulatory requirements, and company policies.
Essential Competencies
- Strong team-building skills with a focus on creating a stable and trusting environment.
- Excellent time management, multitasking, and deadline-driven abilities.
- Self-motivated with strong analytical and decision-making skills.
- Capable of leading diverse teams and effectively communicating across all levels.
- Skilled in conflict resolution and creating win-win scenarios.
- Adaptable to changing priorities and deadlines.
Technical Skills
- Proficiency in Microsoft Office is required.
- Experience with the TruckMate system is considered an asset.
Working Conditions
- Fast-paced terminal / office environment.
- Flexibility to work variable shifts, including nights, weekends, and holidays as needed.
- High volume of communication via email and phone.
Qualifications
- A minimum of five (5) years of experience in the transportation and logistics industry, or a related field, with relevant education such as CITT Supply Chain and Logistics Certification, or equivalent.
- At least two (2) years in a terminal supervisor role.
- Knowledge of the road transportation industry, particularly Atlantic Canadian geography and travel times, is considered an asset.
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