Responsibilities include but are not limited to : Responsibilities include but are not limited to :
Support program sustainability and growth by increasing the VBM program referral volumes from across the Province of Ontario through active stakeholder and partner engagement, identification and follow-up on leads for new referral sources, implementation of approved program outreach and marketing plan & use of social media tools
Develop, recommend, implement and document the approved outreach, engagement, promotion and marketing strategy & plan.
Support the Austin Centre & teams in networking with external sources in the exchange of information through public speaking, providing in-service training, attending conference and symposiums and preparing for upcoming presentations ensuring that digital media tools such as Zoom, Teams, WebX etc.. are fully functional for events.
Act as the main in- program support for IT, communication and digital health solutions matters and issues ensuring optimal functionality to meet program needs.
Manage the VBM E-Learning Platform / Website and coordinate recruitment of e-learners. Provide website management and e-learning platform administrative support to users of the platform including processing and managing payments, generating and analyzing platform statistics / metrics and responding to user requests and supporting Subject Matter Expert and Faculty needs related to the E-Learning platform functions.
Support coordination and administrative processes related to VBM Program Medical Learner Observerships
Coordinate, schedule, provide support and manage meeting logistics for program activities including : Presentations, Committees, Expert Groups, Working Groups and Communities of Practice (CoP) in coordination with other members of the team, virtual and in-person meetings, workshops, and other knowledge transfer events, ad hoc meetings with internal and external individuals and groups, ensuring activities and deliverables are aligned with plans.
Develop and distribute communication materials including, but not restricted to, letters, briefs, reports, presentations, web-based communication, emails that support program needs.
Support Austin Centre projects as directed by the Clinical Manager
Assists Clinical Manager in development and preparation of data reports for review and submission
Escalates issues to the Clinical Manager as appropriate
Qualifications include but are not limited to :
Undergraduate Degree required (Communications, Business / Health Admin., Education)
Master’s degree preferred
Project Management Professional Certification and formal project management education is an asset
3-5 years’ experience in a similar role
An understanding of seniors’ healthcare is an asset
Ability and willingness to travel within Province of Ontario if needed
Advanced competence with Microsoft Office programs (e.g. Project, Word, Excel, PowerPoint, Outlook, SharePoint),
Advanced competence in managing Web media and E-Learning platforms e.g. LearnWorlds and e-learner relationships and needs as well as digital health (OTN) and social media tools such as Zoom, Teams, WebX with the ability to engage and recommend innovative digital solutions
Excellent interpersonal, communication, problem solving and organizational skills with demonstrated skills to provide / receive feedback and constructive criticism
Superior verbal, written, listening, presentation and facilitation skills with the ability to distill information into clear, concise message
Additional Benefits :
Vacation Entitlement
Opportunity to enroll in Extended Health & Dental Benefits
Opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP)
Access to 24 / 7 Employee Assistance Program
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Outreach Coordinator • Toronto, Ontario, Canada
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