guest services manager

Vintage Hotels
Niagara-on-the-Lake, ON, CA
$20,95 an hour
Permanent
Full-time
  • Education : Secondary (high) school graduation certificate
  • Experience : 3 years to less than 5 years

Work setting

Hotel, motel, resort

Tasks

  • Supervise staff
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients / guests with special needs

Supervision

  • 1 to 2 people
  • 3-4 people

Computer and technology knowledge

  • MS Word
  • MS Excel
  • MS Office
  • MS Outlook

Security and safety

Criminal record check

Transportation / travel information

Valid driver's licence

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team player

Government programs

Recognized employer

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan

Financial benefits

  • Group insurance benefits
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)

Other benefits

  • Free parking available
  • Learning / training paid by employer
  • On-site amenities
  • Other benefits
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Work Term : Permanent
  • Work Language : English
  • Hours : 30 to 44 hours per week
  • 9 days ago
Related jobs
Vintage Hotels
Niagara-on-the-Lake, Ontario

Assist clients/guests with special needs. ...

Promoted
ApexFocusGroup
Canada

No Administrative Assistant admin experience needed. Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists. Administrative assistant admin experience is not necessary. If you are an administrative assistant or someone just looking for a flexible part time remote work...

Clublink
ON, CA

Register arriving guests and assign rooms. Provide information on hotel facilities and services. Process guests' departures, calculate charges and receive payments. Assist clients/guests with special needs. ...

Employment Professionals Canada
St. Catharines, Ontario

Seeking a fulltime experienced Receptionist for a potentially temporary position for an insurance company. ...

Volaris Group
Canada
Remote

Seeking a new General Manageer to lead the business through a new chapter of strategic direction and execution. ...

5th World Regenerative Agriculture Corporation
CA
Remote

We’re seeking an entrepreneurial General Manager to lead and grow our Regenerative Property Design (RPD) 5th  World  team. General Manager, Business Leader, or comparable role within a startup or small business environment, with a proven track record of scaling teams and driving business g...

OpenRoad Auto Group
Canada, Canada

Comprehensive extended health and dental plan, tailored around Associate wellness. We stand behind the growth of our associates to help them achieve their vision and goals. ...

York Region District School Board
Ontario, Canada

Head Elementary Administrative AssistantRate of Pay ranges from $25. Acts as the Administrative Assistant to Principal. ...

Vintage Hotels
Niagara-on-the-Lake, Ontario

Register arriving guests and assign rooms. Provide information on hotel facilities and services. Process guests' departures, calculate charges and receive payments. Assist clients/guests with special needs. ...

UniFirst Corporation
Ontario, CA

You'll receive on-the-job training, robust online training modules through our Service Certificate Program - Customer Service Representative, and access to UniFirst's innovative training platform, The Learning Center. UniFirst is seeking a dedicated Customer Service Representative to join our team. ...