guest services manager
- Education : Secondary (high) school graduation certificate
- Experience : 3 years to less than 5 years
Work setting
Hotel, motel, resort
Tasks
- Supervise staff
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients / guests with special needs
Supervision
- 1 to 2 people
- 3-4 people
Computer and technology knowledge
- MS Word
- MS Excel
- MS Office
- MS Outlook
Security and safety
Criminal record check
Transportation / travel information
Valid driver's licence
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
Government programs
Recognized employer
Health benefits
- Dental plan
- Disability benefits
- Health care plan
Financial benefits
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
- Learning / training paid by employer
- On-site amenities
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
- Work Term : Permanent
- Work Language : English
- Hours : 30 to 44 hours per week
guest services manager
Assist clients/guests with special needs. ...
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