Lead Technician

Job Description

Job Description

Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 55 years of experience in the residential and commercial overhead door industry.

We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated controls.

Role :

We have an immediate opening for a Lead Garage Door Technician located in the Saskatoon Branch . Reporting to the Field Operations Supervisor, the Technician attends sites to install overhead garage doors.

This role is a permanent, full time position.

Responsibilities :

• Installing Sectional (includes FinDoor), Rolling steel, Fire Doors, High Speed Doors, Security Grilles, Roll Shutters, Bifold
• Servicing, and diagnose problems, provide solutions, and carry out required work on overhead doors
• Regularly communicate and coordinate with the scheduler on problem solving, provide solutions and required parts if needed.
• Welding for installation or repair if required
• Effectively assess job scope at the beginning of each job and note any discrepancies to your scheduler immediately- ie : product warranty, site conditions, and safety
• Out of town travel for installation and service work, not limited to weekdays
• Provide estimates for how many person-hours are required for a service call, and the cost to fix versus replace doors
• Must be able to lift at least 75 pounds or more depending on job scope (residential VS commercial)
• Must be able to work outside in all different weather conditions, including cold and extreme heat. Lifting, pulling, climbing, standing, sitting, lying down, squatting and kneeling and managing equipment and tools required
• Complete all required paperwork daily and submitted on time at the end of each work day- ie : timesheets, FHLA’s, job workorder with clear notes and part #’s
• If needed, on the on-call rotation for Service
• Must be able to successfully pass pre-employment screening requirements including drug, alcohol, and health assessment when requested for job specific sites without notice
• Valid Driver’s License and the ability to transport product on trailers and manlifts (on trailers) to and from sites safely
• Strong safety mindset
• Daily attendance and punctuality
• Accountable to making sure safety training and tickets are up to date and valid- clearly communicate to scheduler on required renewals- such as Fall Protection, OSSA Elevated Work Platform, Standard First Aid, CSTS, etc)
• Overtime or Weekend work without notice
• Execute on other duties or tasks within the operations department, as assigned

Skills :

• Mechanically inclined
• Strong work ethic, a team player with a positive attitude
• Business savvy with a customer service focus
• Good customer service, communication and problem-solving skills
• Comfortable with heights (ladders & lifts)
• Ability to work outside in all weather conditions
• Strong safety mindset willing and able to wear all required PPE including hard hat
• Strong attention to detail, analytical and problem-solving skills

Qualifications :

• Experience in a Service / Installation Industry
• Possess a valid driver’s license and clean driver’s abstract
• CDI Certification is an asset but not a requirement
• Relevant safety training and tickets are an asset (such as Fall Protection, Forklift, First Aid, etc.)
• Experience servicing / installing overhead doors would be preferred
• Must be able to lift up to 75 pounds
• Must be able to work outside in all different weather conditions, including cold and extreme heat. Lifting, pulling, climbing, standing, sitting, lying down, squatting and kneeling and managing equipment and tools required
• Must be able to successfully pass pre-employment screening requirements including drug, alcohol and health assessment
• New hire candidates will be required to provide a current Driver's Abstract at their own cost.

We offer :

• A positive work environment with competitive pay and an excellent benefit plan
• Encouragement and support for our Technicians and Installers in obtaining CDI Certification
• Comprehensive technical, safety and product training provided
• Stable, consistent work with an opportunity to build a long-term career with upward mobility
• Excellent Health and Dental benefits offered for full time employees
• COR Certified workplace
• Equal opportunity employer

To Apply :

If this career opportunity sounds like the right fit for you, apply online at creativedoor with your resume and include your salary expectations.

Please add LEAD TECHNICIAN SASKATOON to the subject line of all correspondence.

Applications will be accepted until the position has been filled.

Company Description

We’re Creative Door Services, Western Canada’s largest garage and sectional door dealer. With eight branches across Canada, we’ve been providing innovative solutions and services to residential, commercial, and industrial customers for more than half a century by hiring career-minded, creative thinkers who are remarkable teammates and masters of their craft.

Safety is our number one priority. We have partnered with a reputable third-party provider to offer specialized safety training for all positions within our organization.

Whether the position is in the office or on the warehouse floor, each team member will receive tailored training to address the unique hazards associated with their role.

By investing in high-quality safety training, we are ensuring the well-being of our employees and creating a safe environment for all.

• Training opportunities include, but not limited to;
• Fall Protection
• Elevated Work / MEWP / Aerial Lift
• Emergency First-Aid (Basic First Aid or "FA1")
• Standard First-Aid (Intermediate First Aid or "FA2")
• Forklift
• Telehandler / ZoomBoom

From the front lines to our upper management, at Creative Door Service, each team member brings an incomparable level of leadership to the job.

That’s what makes a career here so rewarding. Whether it’s in the field or in the office, working on a garage door or tackling a business objective, we’re not afraid to roll up our sleeves, get our hands dirty, and throw ourselves into the task at hand.

Our people don’t just pay lip service to hard work we mean what we say, and we follow through with action.

Company Description

We’re Creative Door Services, Western Canada’s largest garage and sectional door dealer. With eight branches across Canada, we’ve been providing innovative solutions and services to residential, commercial, and industrial customers for more than half a century by hiring career-minded, creative thinkers who are remarkable teammates and masters of their craft.

r n r nSafety is our number one priority. We have partnered with a reputable third-party provider to offer specialized safety training for all positions within our organization.

Whether the position is in the office or on the warehouse floor, each team member will receive tailored training to address the unique hazards associated with their role.

By investing in high-quality safety training, we are ensuring the well-being of our employees and creating a safe environment for all.

r nTraining opportunities include, but not limited to; r n

• Fall Protection r n
• Elevated Work / MEWP / Aerial Lift r n
• Emergency First-Aid (Basic First Aid or "FA1") r n
• Standard First-Aid (Intermediate First Aid or "FA2") r n
• Forklift r n
• Telehandler / ZoomBoom r n r nFrom the front lines to our upper management, at Creative Door Service, each team member brings an incomparable level of leadership to the job.

That’s what makes a career here so rewarding. Whether it’s in the field or in the office, working on a garage door or tackling a business objective, we’re not afraid to roll up our sleeves, get our hands dirty, and throw ourselves into the task at hand.

Our people don’t just pay lip service to hard work we mean what we say, and we follow through with action.