Job Description
Bilingual Customer Care Representative (Insurance)
Our client is looking for many skilled and dedicated Bilingual Customer Care Representatives to join their dynamic team. The ideal candidates will have a passion for customer service and the ability to understand clients' insurance needs in order to provide them with the best possible solutions.
What is in it for you :
- Annual salary ranging from $52.000.
- Annual bonus aimed at achieving 5%.
- Full-time permanent position : 37.50 hours per week.
- Hybrid position with 2-3 days in-office in Chabanel.
- Monday to Friday schedule from 9 am to 5 pm, one week per month from 12 pm to 8 pm.
- 4 weeks of annual vacation.
- Opportunity to participate in a retirement savings plan and pension plan.
- Access to an employee stock ownership plan.
- Various employee benefits.
- Employee recognition program.
- Personal expense account dedicated to well-being and volunteering opportunities.
- Payment for courses leading to obtaining the AMF (Autorité des marchés financiers) license.
- Payment for courses leading to obtaining the PAA (Personne Autorisée à Agir) designation.
- Opportunities for development and career progression, with dedicated support for ongoing training.
Responsibilities :
- Understand clients' insurance needs and provide appropriate solutions.
- Process quotes and underwrite auto and home insurance policies.
- Advise new clients on auto and home insurance.
- Update existing insurance policies for our clients, taking into account their evolving needs; propose new products if necessary.
- Build customer loyalty by providing outstanding service.
- Underwrite new business, append endorsements, and issue renewals by obtaining all necessary client information for pricing and risk analysis.
- Stay informed about the latest production guidelines and regulatory obligations.
What you will need to succeed :
- University or college degree is a significant asset.
- 1 year of sales and customer service experience (an asset).
- Bilingual in English and French (spoken and written) to communicate with both English-speaking and French-speaking clients.
- Customer-oriented mindset and ability to offer products tailored to their needs.
- Excellent problem-solving skills.
- Strong autonomy.
- Ability to manage priorities.
- Excellent computer skills to familiarize oneself with new applications.
Why Recruit Action?
Recruit Action (agency permit : AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses.
Only candidates who match hiring criteria will be contacted.
Bilingual Customer Care Associate
As a Bilingual Customer Care Associate, you will interact daily with customers, business partners and colleague providing exceptional customer service, resolving software licensing inquiries, and ensuring a positive software delivery experience with our products. Esri Canada Limited has an exciting ...
French Bilingual Insurance Customer Support - Remote
Provide French bilingual customer support for an insurance client through the Arise® Platform. With this program, you’ll provide telephone customer support for an insurance client, answering all inquiries related to products or services. Support customers calling with insurance questions, in both En...
Bilingual Customer Care Representative
Ourclient in the insurance industry is seeking six Bilingual CustomerCare Representatives to support their Life Insurance BusinessGroup. Handle inbound calls from customers and financial advisorsregarding contracts products andprocedures. Experiencein financial services personal insurance or technic...
Remote /Hybrid Bilingual Customer Service Representative - Montreal
We are seeking a Bilingual Customer Service Representative who is fluent in English and French, with experience in a call center environment and a passion for fashion and retail. Position: Bilingual Customer Service Representative. Bilingual Customer Service Representative Fashion Montreal ". Respon...
Customer and Consumer Care Representative
Mentioning that the position is: Customer and Consumer Care Representative. Are you passionate about delivering top-notch customer service? Do you want to be part of something fresh and innovative? We're looking for a dedicated Customer Service Agent to help us make a lasting impact!. Proven custom...
Bilingual Customer Service Representative
Customer Service Representative. We’re hiring full-time inbound service representatives! You’ll be part of a team reporting to a Supervisor, Customer Experience in . Build and strengthen customer relationships by responding to a high volume of inbound phone calls and emails that leave customers with...
Représentant du service à la clientèle bilingue / Bilingual Customer Service Representative
Bilingual Customer Service Representative job opening in Saint-Laurent, QC (English & French). Adecco Professional Staffing is currently partnering with an established and growing client looking to find top talent for a fantastic Bilingual Customer Service Representative job opening in Saint-Laurent...
Bilingual Customer Service Representative
Customer Service Representative. We’re hiring full-time inbound service representatives! You’ll be part of a team reporting to a Supervisor, Customer Experience in . Build and strengthen customer relationships by responding to a high volume of inbound phone calls and emails that leave customers with...
First Nations, Metis, Inuit Candidates- Bilingual, Contact Centre ,Customer Service Representative -
As a Bilingual Customer Service Representative, you can make a meaningful impact in the lives of our clients by using your exceptional interpersonal and relationship building skills to recognize and accurately assess each client’s needs and provide a timely resolution. The role demonstrates solid wr...
Bilingual Customer Service Representative - Hybrid
As a Bilingual Customer Service Representative, you'll be at the heart of creating unforgettable experiences for style-savvy women during the bustling Holiday Season. Bilingual Customer Service Representative. Position: Customer Service Representative. Do you have a knack for making customers feel t...