Talent.com
Director, Training, Quality & Assurance
Director, Training, Quality & AssuranceMedavie Inc. • City of Moncton, NB, CA
Director, Training, Quality & Assurance

Director, Training, Quality & Assurance

Medavie Inc. • City of Moncton, NB, CA
25 days ago
Job type
  • Full-time
  • Permanent
Job description

Director, Training, Quality & Assurance page is loaded## Director, Training, Quality & Assuranceremote type : Remotelocations : NB Monctontime type : Full timeposted on : Posted Yesterdayjob requisition id : R-256558

  • Position Type :
  • Permanent \
  • Closing date :
  • Medavie Health Services New Brunswick (MHSNB) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EM / ANB, an integrated organization specializing in the delivery of primary health care services with the goal of facilitating access to quality care so that patients can achieve better health outcomes. MHSNB is fortunate to be able to count on the expertise of its employees who work passionately to build a healthier province.Our company is currently looking for new team members to support its mission of providing excellence in emergency and community care within our various programs, namely Ambulance New Brunswick, the Extra-Mural Program and NB Health Link. Each advocates for a highly coordinated, quality service offering guided by a goal of continuous improvement across primary health care.Medavie Health Services is part of Medavie, a health services organization. Together with Medavie Blue Cross, we are committed to providing innovative solutions that will improve the health of all Canadians. As a not-for-profit organization, Medavie is proud to commit an annual social dividend to the Medavie Health Foundation to support programs and initiatives aimed at addressing some of our country’s most pressing physical and mental health care challenges. \
  • Medavie Health Services New Brunswick is seeking a dynamic and strategic leader to join our team as Director, Training & Quality Assurance.Reporting to the Vice President, Quality, Patient Safety and Education, the Director, Training & Quality Assurance is responsible for coordinating processes encompassing quality measurement mechanisms employee and patient risk and professional development. The Director, Training & Quality Assurance is responsible for the development of the continuous quality improvement program, as well as, the leadership and further development of the education and training programs for all aspects of pre-hospital care and emergency services (ground ambulance). In this role you will provide strategic leadership, performance management and direction for your team of professionals.As employees of MHSNB, we are accountable to our patients and co-workers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.
  • Roles and Responsibilities
  • Strategic Leadership & Planning
  • Responsible for overall management and operational effectiveness of clinical and educational programs through established best practices.
  • Participate in annual business and strategic planning.
  • Contribute to development of a province-wide approach to clinical care quality measurement and improvement.
  • Collaborate with integration initiatives with internal and external partners, including the Extra-Mural Program and NB Health Link.#
  • Quality Assurance & Performance Measurement
  • Administer and manage the company’s quality assurance needs for all paramedic staff.
  • Provide leadership in development and implementation of performance measurement.
  • Manage the development of clinical quality indicators and regular reports on results.
  • Ensure a chart audit process is in place for areas providing care.
  • Participate in the development and monitoring of clinical feedback systems for operations.
  • Participate in the development of all clinical quality improvement monitoring processes as described in related contracts.
  • Support activities related to Accreditation Canada certification.# #
  • Education & Training
  • Oversee the development, implementation and evaluation of annual ANB continuing medical education curriculum and competency management program (including face-to-face and e-learning).
  • Oversee the development of field trainer teams and clinical leaders for efficient delivery of educational processes.
  • Ensure continuing education and orientation for new employees regarding quality management and related subjects.
  • Oversee the development of intake assessments and orientation process of new hires.
  • Develop other educational requirements and components as required.# #
  • Clinical Oversight & Program Development
  • Manage the clinical case review process for the ambulance system.
  • Act as a contact with the Office of the Provincial Medical Director on matters including curriculum development, policy, and guideline changes.
  • Maintain current knowledge of developments and research in emergency health care.
  • Oversee the development of standard clinical assessment processes for provincial and individual cases.
  • Oversee Clinical Return to Practice, Restorative Education, and Community Education programs.
  • Assist in the development and maintenance of new programs such as Community Paramedicine.# #
  • Communication & Collaboration
  • Work effectively with Senior Management, clinical and non-clinical partners, and the Office of the OPMD.
  • Establish and implement communication strategies for improvement and awareness of quality issues across departments.
  • Establish and maintain partnerships to promote and facilitate measurement of health outcomes.
  • Liaise and collaborate with other members of the MHSNB team in developing a quality management program.# #
  • Administrative & Financial Responsibilities
  • Approve expenditures and invoices for contractual FTP work performed.
  • Participate or lead relevant committees.
  • Other related duties as required.
  • Qualifications & Requirements
  • Education / Experience
  • Post-Secondary education is required, preferably in the Health Sciences field , or an An equivalent combination of education and relevant experience may be considered;
  • Intimate knowledge and experience with the principles of adult education is an asset;
  • Minimum 5 years of leadership experience, preferably in provincial / regional EMS systems or other health care sector;
  • Minimum ten years’ experience working as a health care professional;
  • Advanced or Critical care background an asset;
  • Member in good standing of the association granting their license to practice (if applicable).
  • Experience in the design and delivery of clinical education programming for large organizations and health care risk and quality management programs is an asset;
  • Experience with strategic and business planning processes required is an asset;#
  • Knowledge / Skills
  • Sound business judgment and be able to think strategically;
  • Strong analytical, problem solving and organizational abilities;
  • Able to work independently and part of a team;
  • Excellent lLeadership skills;
  • Strong knowledge of quality improvement principles, methods, and techniques;
  • Knowledge of program development and evaluation methods and techniques;
  • Excellent interpersonal, presentation, and written communication skills;
  • Aptitude for negotiation and dispute resolution skills : leads team members by example and practices good time management;
  • Knowledge of statistics, data collection, analysis;
  • Demonstrate proficient computer literacy and the ability to create and edit various reports, presentations and databases;
  • Understanding of budgeting and monitoring of expenditures;
  • Knowledge and experience in accreditation processes an asset;
  • Bilingualism is a definite asset. \
  • If you are interested in working with a dynamic team of professionals and possess the necessary qualifications, please apply now.We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.Medavie Health Services New Brunswick is committed to the principle of equal opportunity in its employment practices

#J-18808-Ljbffr

Create a job alert for this search

Director Quality Assurance • City of Moncton, NB, CA

Similar jobs
Patient Safety & Quality Risk Consultant

Patient Safety & Quality Risk Consultant

Medavie • Moncton
Full-time
A not-for-profit health services provider in Moncton is looking for a Quality & Risk Consultant to support risk management activities. The role focuses on coordinating patient safety incidents and e...Show more
Last updated: 10 days ago • Promoted
Program Manager Non Tech - Ascendion

Program Manager Non Tech - Ascendion

Ascendion • moncton, nb, ca
Full-time
Ascendion is a full-service digital engineering solutions company.We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees...Show more
Last updated: 1 day ago • Promoted
Configuration Management Lead

Configuration Management Lead

Marshall • Moncton
Full-time
Be among the first 25 applicants.Marshall Land Systems requires a Configuration Management Lead in Moncton, NB to join our team. Reporting to the Change Management & Support Services Manager, the Co...Show more
Last updated: 10 days ago • Promoted
Store Director

Store Director

Inside Lvmh • Moncton
Full-time +1
At Sephora Canada, we’re passionate about finding and sharing beauty in the world.Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer exp...Show more
Last updated: 8 days ago • Promoted
Store Director : Lead a High-Impact Beauty Store

Store Director : Lead a High-Impact Beauty Store

Inside Lvmh • Moncton
Full-time
A leading beauty retailer is seeking a Store Director in Moncton, Canada.The role involves overseeing client service, managing staffing levels, and driving sales initiatives.The ideal candidate wil...Show more
Last updated: 8 days ago • Promoted
Operations Training Manager

Operations Training Manager

CGS (Computer Generated Solutions) • Moncton, New Brunswick, Canada
Full-time
Position : Operations Training Manager.CGS is seeking an experienced Operations Training Manager to join our instructional delivery services team. As the Operations Manager, you will play a pivotal r...Show more
Last updated: 2 days ago • Promoted
Store Director — Beauty Retail Leader Driving Growth

Store Director — Beauty Retail Leader Driving Growth

LVMH Group • Moncton
Full-time
A leading beauty retailer in Moncton is seeking a Store Director to manage client service, team development, and sales operations. This full-time position demands 5 years of management experience in...Show more
Last updated: 8 days ago • Promoted
Quality & Risk Consultant

Quality & Risk Consultant

Medavie • Moncton
Full-time +1
Medavie Health Services New Brunswick (MHSNB) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EM / ANB, an integrated organization specializing in...Show more
Last updated: 10 days ago • Promoted
Senior Configuration Management Lead - PLM & Change

Senior Configuration Management Lead - PLM & Change

Marshall Aerospace and Defence Group • Moncton
Full-time
A leading defence engineering firm in Moncton, Canada, is seeking a Configuration Management Lead to oversee product and system configuration management. Responsibilities include administering engin...Show more
Last updated: 10 days ago • Promoted
Manager, Program Performance & Innovation

Manager, Program Performance & Innovation

Medavie • Moncton
Full-time +1
Medavie Health Services New Brunswick (MHSNB) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EM / ANB, an integrated organization specializing in...Show more
Last updated: 10 days ago • Promoted
Store Director

Store Director

SEPHORA • Moncton
Full-time +1
Be among the first 25 applicants.At Sephora Canada, we’re passionate about finding and sharing beauty in the world.Our constant innovation, ability to see and lead trends, and focus on providing an...Show more
Last updated: 5 days ago • Promoted
Innovation & Performance Program Manager

Innovation & Performance Program Manager

Medavie • Moncton
Full-time
A health services organization is looking for a Manager of Program Performance and Innovation to lead program monitoring and reporting initiatives. The successful candidate will collaborate with var...Show more
Last updated: 10 days ago • Promoted
Customer Success Manager

Customer Success Manager

Genista Biosciences • Moncton, New Brunswick, Canada
Full-time
Genista Biosciences is a rapidly growing biotech company based in San Jose, CA that is dedicated to improving public health and food safety, both on the community and global scale.To revolutionize ...Show more
Last updated: 2 days ago • Promoted
Manager Quality Assurance

Manager Quality Assurance

Bluberi Gaming Canada Inc • Dieppe, NB, Canada
Full-time
Easiest Company to do Business With.Celebrate Wins, But Never Be Satisfied.Welcome to Bluberi, where we’re putting the FUN in gaming! Driven by innovation and a dash of disruption, our team i...Show more
Last updated: 22 days ago • Promoted
Store Director

Store Director

LVMH Group • Moncton
Full-time +1
At Sephora Canada, we’re passionate about finding and sharing beauty in the world.Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer exp...Show more
Last updated: 8 days ago • Promoted
Food Safety Leader : Compliance, Strategy & Impact

Food Safety Leader : Compliance, Strategy & Impact

Loblaw Companies Limited • Moncton
Full-time
A major Canadian retailer is seeking a Senior Manager of Food Safety in Moncton, New Brunswick.The role involves leading food safety initiatives, ensuring compliance with regulations, and driving i...Show more
Last updated: 30+ days ago • Promoted
Supplier Quality Engineer - Audits & QMS Lead

Supplier Quality Engineer - Audits & QMS Lead

Marshall Aerospace and Defence Group • Moncton
Full-time
A leading aerospace and defense organization is seeking a Supplier Quality Engineer in Moncton, Canada.You will be responsible for managing supplier relationships and ensuring compliance with quali...Show more
Last updated: 10 days ago • Promoted
Manager, Program Performance & Innovation

Manager, Program Performance & Innovation

Medavie Inc. • Moncton
Full-time +1
Manager, Program Performance & Innovation page is loaded## Manager, Program Performance & Innovationlocations : NB Monctontime type : Full timeposted on : Posted Yesterdayjob requisition id : R...Show more
Last updated: 10 days ago • Promoted