Senior Analyst, Network (Analyst III)

At Algonquin-Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused.

Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning.

We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.

Purpose

The Senior Analyst will be part of a dynamic team that is responsible for providing production support for IT Enterprise Infrastructure technologies in the following areas : Networks, Security, Servers, Vulnerability Management, and Patching.

LI-Hybrid

Accountabilities

• Support day-to-day operation of infrastructure systems and services, escalations, and perform scheduled maintenance in varied enterprise environments.
• Monitor and Maintain availability, reliability, performance, and security of infrastructure systems in line with defined standards and service levels.
• Monitor sustainability of infrastructure systems and recommend system and network optimizations to support business needs.
• Work within compliance requirements for in-scope systems
• Assist in maintaining, developing, and reviewing of operational support documentation.
• Participate in a 24x7 on call monthly rotation and respond to outages related to network infrastructure and services.
• Work within established configuration and organizational change policies and approval processes, including ability to develop, obtain supporting documentation.
• Work with vendors and solution providers to resolve issues.
• Support infrastructure vulnerability and patching objectives
• Participate in configuration of vulnerability monitoring tools and mitigations.
• Assist with various Enterprise Infrastructure projects.
• Assist in improving and maintaining security posture across infrastructure services and equipment in line with security and regulatory standards and policies.

Education and Experience

• Strong analytical and problem-solving skills
• 3+ years’ hands on experience working in medium to large infrastructure environments including complex data center environments.
• Experience with system monitoring and response tools.
• Experience with vulnerability scanning solutions and mitigation.
• Working experience with Azure and cloud concepts
• Strong working knowledge in networking : Firewalls, routers, switches, load balancers.
• Working knowledge in server management, virtualization, and Active Directory, including patch and certificate management,
• Ability to quickly learn new processes, technical landscapes, changes, and support best practices.
• Strong communication skills with the ability to communicate with multiple teams from many different backgrounds and technical abilities.
• Ability to work independently and as part of cross-functional team.

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization it is what drives us every day to fulfill our purpose.

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact.

It guides and keeps us on the right path as we work towards fulfilling our purposes.

Our Guiding Principles

• Customer Centric
• Integrity
• Entrepreneurial
• Teamwork
• Owner mindset
• Outcome focused
• Continuous learning

What we offer

Collaborative environment with a genuine flexible working policy

Share purchase / match plan

A defined contribution savings plan

Leadership Development Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Group Benefit Plan

Variety of Health & Wellness programs

Discount and Perks program

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success.

We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.