About the Firm: We provide custom solutions for mining, thermal imaging in the oil sands, FireWatch
cameras for heat detection, tactical PTZ video for military, police, other large industrial equipment items.
Essential Tasks: Field Support & Deployment:
- Lead pilot and complex installations, commissioning, and troubleshooting
- Support pilots, demos, and field deployments
- Diagnose hardware, wiring, and software issues
- Provide technical support remotely and on-site
- Support repairs, maintenance, and upgrades
- Support customer training and onboarding
System Configuration & Product Support:
- Define and maintain standardized system configurations and part numbering for custom builds
- Translate customer requirements into practical system designs and bills of materials (BOMs)
- Ensure alignment between quoted systems, deployed solutions, and internal configurations
- Work with suppliers to align on components, options, and product revisions
- Provide feedback on product performance to support ongoing improvement
Qualifications:
- 1-3 years in a field-based technical role
- Experience in mining, heavy equipment, or industrial environments
- Strong troubleshooting skills across electrical, mechanical, and basic software systems
- Ability to work independently in field environments
- Willingness to travel and work on-site
Nice to Have:
- Experience with system configurations, BOMs, or ERP systems
- Exposure to camera systems, sensors, or safety technologies
About the Firm:
A provider of safety and visibility solutions for mining and industrial applications, with a strong presence in Canada and expanding globally.
Recruiter Brief – Applications Engineer, Mining :
Role Summary:
Hands-on Applications Engineer supporting deployment, troubleshooting, and system configuration of safety and visibility systems in mining and industrial environments.
Ideal Candidate:
We are looking for candidates with strong field experience:
- Background in heavy equipment dealers, mining contractors, or system integrators
- Comfortable installing, troubleshooting, and configuring systems on-site
- Able to translate real-world requirements into system configurations
Key Traits
- Practical problem solver
- Strong communication skills
- Comfortable in mining/industrial environments
- Self-sufficient and adaptable
$ 88-100K