By joining the RONA family, you’ll enjoy many benefits, such as :
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits : insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more!
At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization.
Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So if you’re looking to do what you love, we could be a perfect match.
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience.
Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.
Your role :
- Assist customers with their information / product requirements in the store or over the telephone
- Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
- Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage.
Monitor inventory levels, perform inventory counts, and highlight inventory concerns
- Keep current on flyer and promotional events
- Actively strive to increase product knowledge, understand application and / or renovation techniques, and improve selling skills by participating in available training sessions
- Other related tasks to ensure the store runs smoothly
What we're looking for :
- Effective selling skills and a commitment to providing excellent customer service are essential
- Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
- Some experience in a customer-focused role is required
- The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required
Wage : $17.60 - $19.00. Pay can vary based on experience. Pay is for position and location advertised.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
Sales and Customer Service Associate, Plumbing/Lighting (Peak/Tillicum)
Sales and Customer Service Associate, Plumbing/Lighting (Peak/Tillicum). Greet customers warmly and ensure an excellent customer experience. Assess customer needs and provide well informed and specialized advice about products. Work in accordance with the store’s policies and procedures on loss prev...
Customer Support Associate
In addition to this, you will be tasked with sales and Retention opportunities that you would be tasked to offer sales and upsell on all interactions and retain customers as needed. You will be answering questions and resolving related to billing, hardware and software updates, product information, ...
Bilingual Customer Sales and Service Agent (Aeroplan) - Call Centre | Air Canada
Bilingual Customer Sales and Service Agent (Aeroplan) - Call Centre. Bilingual Customer Sales and Service Agent (Aeroplan) - Call Centre. As a Customer Sales and Service Agent in our Aeroplan contact centre, you are the voice of the Aeroplan program. If you love working with people and take pride in...
Work From Home / Customer Service Sales - Langford, BC
Are you ready to join an exceptional company that offers comprehensive training, benefits, and flexible working hours all while working remotely from your home? Our ideal candidate embodies qualities such as adaptability, trainability, and a strong desire for a long-lasting career. We are looking fo...
Microsoft Dynamics CRM Consultant with experience in Power Platform development to assist in the implementation of Microsoft Dynamics CRM, Customer Service Module and provide support and enhancement on an ongoing basis.
Implement Scheduling, Multi-session experience for Customer Service, Routing and Connected Customer Services. Microsoft Dynamics CRM Consultant with experience in Power Platform development to assist in the implementation of Microsoft Dynamics CRM, Customer Service Module and provide support and enh...
Sales Service Stock and Cashier
The Sales Service (Stock/Cashier) position is primarily responsible for providing physical assistance in moving merchandise between sales and stock areas, handling general inquiries, general housekeeping, as well as other related customer service duties including processing sales transactions. Sales...
Sales and Rental Associate
Define the individual needs of every customer and match those needs with the right combination of our products and services. Help our customers through the selling and renting of musical instruments and gear. Demonstrate recommended products to customers and explain their features and benefits. Foll...
Work From Home - Customer Service Sales - Strathcona, BC
Are you ready to join an exceptional company that offers comprehensive training, benefits, and flexible working hours all while working remotely from your home? Our ideal candidate embodies qualities such as adaptability, trainability, and a strong desire for a long-lasting career. We are looking fo...
sales manager (except retail and wholesale)
Plan, direct and evaluate the activities of sales departments in commercial, industrial, wholesale and retail and other establishments. Lead sales team in building relationships with business clients and manage negotiations of sales contracts. Work with the marketing department to understand and com...
Bilingual Customer Service Associate
Communication with End User Customers by Voice and Email (Email stresses the need for proper English) to provide information about the Customer’s Product and service offerings. Solicitation of sale of new or additional services or Products by interpreting End User Customer needs and communicating so...