Senior Analyst, Network Control and Administration

Seeing beyond numbers™

At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive.

Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States.

We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within Laurentian Bank.

The Network Operations & Implementation analyst is a key member of the Network Engineering & Operations Team, and is responsible for implementation, administration, maintenance, and support of the organization’s network environment that includes LAN, WAN, Internet, and supporting network devices.

The successful candidate will have experience and expertise in delivering a stable and available environment. This role operates within a shared service delivery model where some services are delivered through an outsourced IT environment and other services are being delivered with in-house resources.

Responsibilities

Install, configure, administer, and support hardware and software for for, switches, routers, firewalls, network monitoring tools, configuration backup tools, authentication providers for user and machine authentication, and connectivity to provide an optimized and reliable environment to support production & non-production environments running on premise and in the cloud

• Perform maintenance, software / firmware upgrades, & vulnerability management on a timely basis or as needed; troubleshoot and provide solutions to issues related to the network utilizing network tools such as packet captures, querying logs natively and via SPLUNK.
• Monitor network performance and capacity management of all network devices and links.
• Participate in projects to design solutions as per our architectural & security guidelines, and standards.
• Prepare and maintain documentation of monitoring alert systems, all all network connections and network management equipment and configurations.
• Install, configure, and administer hardware and software systems that provide appropriate network security functionality as part of BAU or project work.
• Research, evaluate, design, test, recommend, and plan implementation of new or improved network hardware / software / devices.
• Assist in maintaining and testing business continuity / disaster recovery plans, processes, and procedures necessary to recover services in the event of a declared disaster.
• Provides level 1 support for the network environment.

Qualifications

University Degree in Computer Science or a related field and 5+ plus years of work experience

• Minimum 5 years experience supporting a large scale, mission critical enterprise in a 24x7 operating environment.
• Cisco / PAN certification will be an asset
• Good knowledge of and hands-on working experience with Cisco switches and routers, current network applications, all network layers, routing, switching and related protocols (TCP / IP, SMTP, HTTP, SFTP, FTP, SSH, TELNET, DNS, DHCP, RIP, EIGRP, BGP, OSPF, SNMP, 802.1X and RMON etc.).
• Experience with complex TCP / IP networks which include multiple routing protocols and knowledge of BGP, OPSF and CWDM / DWDM technologies.
• Experience managing & Supporting Cisco / Palo Alto / Fortinet Firewalls and associated web filtering / security technologies such as SSL Decryption.
• Good knowledge of tier architecture and associated traffic flows.
• Excellent knowledge of network fault isolation tools and protocols (sniffer traces, SNMP, etc.).
• Experience with networking hardware and cabling technologies.
• Experience working within Incident, Change and Problem Management processes.
• Hands-on skill and technical proficiency in router and switch configuration, network topologies, applicable software, problem determination, and troubleshooting techniques
• Intermediate knowledge of network tools used in supporting multiplatform environments, troubleshooting network-related problems, monitoring LAN / WAN / capacity, performance, security and availability
• Intermediate knowledge of network provider / carrier services, network engineering (hardware and software), network design and planning
• Strong problem solver and team player who is confident and challenged in a fast-paced environment supporting a wide range of technologies.
• Proactive and results-oriented with good time management skills, and the ability to work well under pressure and focus on multiple priorities concurrently.
• Bilingualism* : Excellent verbal and written communication, and documentation skills.
• Professional working proficiency in French and English languages required as position involves frequent written and oral communication on complex matters with internal and external parties in both languages.

What Laurentian Bank has to offer you

The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.

Here are some of the key points of our offering :

• The actual annual base salary offered will take into account internal equity, skills, and experience among other factors.
• Total compensation : Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses.
• Work model : We prioritize a hybrid work model based on business needs.
• Stock purchase plan : Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further.
• Time off : In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees.

As an extra perk, you have a day off to celebrate your birthday.

• Health and wellness : Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program.
• Group insurance and pension : We offer a competitive insurance program based on your family’s needs and a defined contribution pension plan to help prepare for your future.
• Financial benefits : As a Laurentian Bank employee, you’re also the best ambassador for our products and services. Take advantage of employee-only offers on a wide range of products.

Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more.

We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority.

Join us for a rewarding career at Laurentian Bank.

Inclusion and Accessibility

At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive.

To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community.

We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know.

PIPEDA

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