Manager of Clinical Practice, Complex Care Clients

Job Description

• Liaise with CQ-HIP on location support needs; escalates reportable practice concerns to CQ-HIP.
• Lead and provide mentorship to members of the clinical team while fostering Bayshore’s mentorship framework within the larger team
• Lead or assist with the integration of client satisfaction initiatives; ensure that all referred client concerns and complaints are satisfactorily addressed and documented in a timely manner.
• Demonstrate knowledge of current / evidence-based best practices and standards according to the Provincial regulating bodies
• Participate and / or lead quality and continuous improvement activities in keeping with the company's Quality Management System
• Liaise with funders, government programs, case managers, and other members of the interdisciplinary care team as required.
• Liaise with Provincial regulatory bodies as required.
• Coordinate human resources with respect to recruitment and selection, orientation and training, discipline and the probationary / annual performance review of reporting Field employees;

interpret and implement relevant policies and procedures.

• Implement, monitor, and evaluate delegated tasks / transfer of authority to unregulated care providers as required.
• Lead or assist with the implementation of Modified Work Programs for Field employees.
• Participate in business development as appropriate; assist with the development of contractual agreements for client care and service as requested.
• Promote Bayshore HealthCare through participation in local healthcare or business committees as well as community events.
• Contribute to methods aimed at promotion and improvement of team engagement.
• Advance effective use of the electronic health record and use data to improve clinical outcomes and practice standards.
• Assume responsibility for specific Branch Office operations in the absence of the Director of Clinical Management and / or the Area Director as appropriate.
• Ensure employees and clients have access to a clinician 24 / 7, as appropriate, and serve as the on-call nurse / clinician, as required.
• Participate in ongoing internal and / or external professional development and continuing education activities; provide mentorship to other managers and / or members of the administrative team as required
• Maintain privacy & confidentiality of client and corporate information, including appropriate digital / cybersecurity safeguards.
• Complete other tasks as requested by management

Job Qualification

Education

Graduate from an accredited School of Nursing at RN level.

Current registration in good standing with the provincial regulating body.

Current TLR and CPR certification required.

Clear Criminal Record Check with Vulnerable Sector Screening required.

Experience

At least three (3) years of recent experience with progressive responsibilities as a Nursing Supervisor or Case Manager, preferably in a community setting.

Other Requirements

Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format; ability to work independently and effectively lead a team.

Excellent report writing and communication skills with both Field and Administrative employees.

Valid driver’s license, auto insurance and reliable vehicle

Solid knowledge of the principles, practices, and methods of community nursing and service delivery to clients as well as program development, implementation and evaluation.

Why Bayshore?

We strive to take good care of you while you take care of others :

Competitive pay : Base salary ranging from $80,000.00 92,000.00 per annum.

Paid time off : Minimum 3 weeks' vacation plus paid sick time and personal days.

Extended Health Benefits : After 3 months’ probation, employees can enroll in our Group Benefits Plan for self and dependents if applicable.

RRSP : Eligible to join after 3 months’ probation.

Competitive travel compensation.

Opportunities to grow in your career and a National Clinical team to network with

Company provided laptop and mobile device

Employee Assistance Program offering additional support and services to employees.

Bayshore is committed to a high quality and safe environment for both our staff and clients / patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc.

Please speak with the recruiter for Provincial and / or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.

At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities.

We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individual's purpose, potential and wellbeing.

Bayshore operates in accordance with the Accessibility with Disabilities Act, and applicable Provincial Human Rights Codes.