hotel manager
- Work Term : Permanent
- Work Language : English
- Hours : 40 hours per week
- Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience : 2 years to less than 3 years
Work setting
Hotel, motel, resort
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Perform front desk duties
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Establish work schedules
- Organize and maintain inventory
Supervision
5-10 people
Computer and technology knowledge
- MS Word
- MS Excel
- MS Office
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Standing for extended periods
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
Support for newcomers and refugees
Supports newcomers and / or refugees with foreign credential recognition
Support for youths
Offers mentorship, coaching and / or networking opportunities for youths
Support for Veterans
Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example : job fairs, outreach programs etc.)
Support for Indigenous people
Offers mentorship, coaching and / or networking opportunities for Indigenous workers
Support for mature workers
Applies hiring policies that discourage age discrimination
Supports for visible minorities
- Offers mentorship programs that pair members of visible minorities with experienced employees
hotel manager
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