Human Resources Advisor #12844

HUMAN RESOURCES ADVISOR

FULL-TIME

VANCOUVER, BC

The Company

Our client is a SaaS organization with an exceptional reputation for delivering excellence and providing top quality services to businesses across the world.

To support their growing team, they’re looking for an HR professional with a consultative approach to advise on best practices and solutions.

If you are motivated by continuous growth, opportunities to share your expertise, and having the chance to work with an incredible team, this could be your next big career move!

Company Perks and Rewards

• Compensation includes salary and bonus
• Benefits and Vacation Allowance
• Transparent commission structure
• Incentives & rewards for high achievements
• Teambuilding & social events
• Defined career path with mentorship
• And more!

The Job!

You will be the go-to expert for Human Resources and Employment Relations, you provide integral support to the business’s clients. You will :

• Act as a top resource and point-of-contact for clients seeking advice and solutions.
• Maintain thorough knowledge of the company’s products and services available for clients.
• Manage phone calls and communications with clients who require support.
• Provide information and other resources to support the advice / solution offered to them.
• Build relationships and develop rapport with clients, gaining trust and ensuring to be their go-to advisor.
• Engage in continuous learning and development, keeping up with any changes to HR and employment legislation and standards.
• Track KPIs and ensure performance aligns with or exceeds expectations in order to be successful.
• Upload all provided advice and solutions to Salesforce and other systems for records.
• Ensure to perform in accordance with company policies, procedures, and protocol, and escalate cases when needed.
• Conduct welcoming / onboarding calls with clients to discuss services and advise on available supports.
• Seek and request feedback in pursuit of continuous growth and improvement.
• Maintain professionalism and exceptional client support to promote and improve company reputation.
• Other tasks as required.

What you bring to the job

You are an HR and Employment expertise who enjoys playing a supportive, external-facing role. You operate with a service-oriented and solutions-focused mindset.

You are highly motivated, organized, and determined to excel. You thrive in a fast-paced environment and enjoy being on-site. You also have :

• Relevant post-secondary education.
• CHRP, CPHR or CHRL designation required.
• A minimum of 5 years of relevant HR experience.
• Experience working in a target-driven environment for shared services is ideal.
• Thorough knowledge of HR and labour legislation and standards.
• Exceptional communication skills, both written and verbal.
• Strong relationship building and interpersonal skills.
• Motivated, a self-starter, proactive, and enthusiastic.
• Ability to work independently and collaboratively.
• Solid ability to organize time and juggle multiple urgent priorities.

Qualified job seekers are asked to apply with attention to Rhiannon Bodman. Reference #12844

I really look forward to hearing from you, but please understand that I will only be contacting those that are applicable for the role!

Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability.

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