Assistant Outlets Manager
Passionate about guest interaction teamwork and food and beverage As Assistant Outlets Manager at Fairmont Vancouver Airport you will lead and support the F&B team as business demands dictate to create unforgettable dining experiences for our guests.
What youll be doing :
- Support mentor and train the Food & Beverage teams
- Provide operational leadership and direction for the day to day operations of the Outlets with a focus on service and logistics
- Create and support an engaged work environment to create a welcoming and personalize experience for our guests
- Conduct daily line ups with the team to review hotel information service stations specials etc.
- Ensure brand standards are maintained with highest standard of quality and visual appeal
- Handle guest concerns and react quickly logging and notifying proper areas
- Assist with scheduling team members to align with labor management standards
- Communicate effectively with all departments and thrive for guest feedback
- Work with the team on new offerings and actively share ideas opinions and suggestions to improve the environment and dining experience
- Balance operational administrative and colleague needs by focusing on guests feedback surveys colleague feedback surveys and financial results
- Assist in overall F&B management responsibilities as needed
- Follow department policies procedures and service standards
- Follow all health and safety policies
- Other duties as assigned
Qualifications :
Your experience and skills include :
- Service focused personality is essential and a passion for everything food and beverage
- Previous experience in a similar leadership role
- Proactive with a demonstrated eye for detail and the ability to manage multiple functions while meeting deadlines
- Strong interpersonal and problem solving abilities and the ability to lead by example
- Must possess and maintain a valid Serving It Right certification
- Previous point of sale system experience required preferably Silverware
Remote Work : Employment Type :
Employment Type : Fulltime
Fulltime
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