Retail-Atlantic - Area Manager - NB - Cleaning IndustryUnited Services Group • City of Moncton, NB, CA
Retail-Atlantic - Area Manager - NB - Cleaning Industry
United Services Group • City of Moncton, NB, CA
30+ days ago
Job type
- Full-time
Job descriptionResponsible for participation in the development and implementation of annual plans by customer banners (annual waxing schedules / , budgets, potential add on sales opportunities). Implement store level budgets. Create and develop short and long-term strategies at store level to secure sustainability and profitability of all operations. Build strong relationships with customers and business partners at store level (cross-selling, building trust, deliver good service, consistency, follow through, be a United brand ambassador and represent the brand positively). Single point of contact at store level with customer for the communication between United and the customer for all services (nights, day porters, outside services, etc.) & and various departments within United. Address store level customer concerns and provide timely and effective solutions to problems. Support Regional Mgmt. on all face-to-face meetings or touchpoints with key customer stakeholders (e.g., Customer District Managers (DM's) & Customer V.P level) Daily / Weekly / Monthly meetings with customers banners on store audits, case management & action plans, periodic schedules, scope of works. Daily / Weekly / Monthly reporting on issues & escalations, action plans, including access issues, to customer. Weekly or as required, store compliancy walks with customers. Lead or participate in store transition meetings with new customer and partner together about expectations around scope of works and set expectations. Set expectations with Partners, provide training, coaching & mentoring. Participate in cross-functional weekly & monthly meetings with Regional & Support Teams (e.g., L & D, Partner Relations, Equipment Services). Lead all p rocess initiatives / implementation at store level; Work with Sr. management on identifying store level trends and process gaps. Lead store level customer store / calibration walks. Lead process adoption in Salesforce. Responsible for managing business using United technologies provided(e.g., Salesforce / Outlook). Lead and or support key United operational processes and KPI’s : As per Retention Priority Framework, to name a few. Support Partner Change Overs (PCO) with Partnership team. Material Ordering. In-Store Specials. Conduct Visitation Audits & manage Case mgmt. for issues and escalations. Create and implement Periodic Schedules. A.R.I and H & S Compliance I.D Badging & uniform compliance for all Partners & cleaners In Store Partner Training and support Partner Effectiveness in Partner training Program Support Partner Effectiveness team in Hiring / Recruitment / Termination of Partners Collection of Annexes or any other types of Inspections / reporting required by Customers for Billing purposes Responsible for the store level financial activities related to billing, invoicing, store budgets, customers, suppliers and sub-contractors’ expenses, employee hours, material costs over budget, equipment repair costs. Support Sr. Mgmt. for operational costing for new & existing business. Monitor asset inventory, including but not limited to, equipment, supplies at store level. Lead g rowth of In-store business by upselling Special services. Co-Lead Performance Mgmt. for Partners with Partner Effectiveness team as per United reports (Monthly inspections, escalation reports, attendance reports, visitation reports) Support Partner Effectiveness team in Hiring / Recruitment / Termination of Partners and Partner management (e.g., Partner Change Overs (PCO); Group Echo; Insurance, Contract signing, ID Badging for all staff and Partners; Material Ordering; Invoicing. Lead In-Store Partner Training (Scope + Equipment + Material Ordering) and support Partner Effectiveness & L & D in overall Partner training program. Lead daily / weekly mentoring and coaching of Partners on store performance and customer scope of works. Monitoring performance of reporting Partners and apply performance improvement plans to improve Partner engagement and productivity in conjunction with Partner Effectiveness team Responsible for managing business using United technologies provided (e.g. Salesforce & Microsoft Programs). Responsible for asset management. Degree in business administration or related field. Minimum of 5 years’ experience in the Janitorial industry or any other operational environment experience. 3 – 5 years’ experience in a supervisory role
Retail-Atlantic - Area Manager - NB - Cleaning Industry
Moncton, NB, Canada
Job Description
Posted Saturday, October 4, 2025 at 4 : 00 AM
About Us
We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.
We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.
Job Summary
This role is responsible for leading, managing, coordinating, and implementing daily the Janitorial Services scope of works at all store or site locations within the designated area or territory, across multiple customer banners.
The key focus areas of this role are in managing :
- Customer Experience & Retention
- Performance of our Partners & Cleaners
- Overall Store Operations (Including store budgets, profitability & KPI’s)
- Quality Standards & Audits
- Training
- Cost Management
- Increasing Revenue & Profits per Store and Customer Banners
- United & Customer Processes, Policies & Guidelines
- Support to other Area Managers as required
Planning & Budgeting :
Customer Relationships & Communication :
Internal Communication :
Lead and coordinate all store level communication with United Partners daily on issues and actions.
Process Compliances :
Cost Management & Controls : Responsible at store level for Revenue + Cost per Store; Budget Vs Actual + Gross margins.
Implement transitions of new business in stores in compliance with customer transition process.
Workforce & Performance Management :
Recruitment, Training & Development :
Education / Experience :
#J-18808-Ljbffr
Create a job alert for this search
Area Manager • City of Moncton, NB, CA
Similar jobs
Chez Scotts Miracle-Gro Company, nous cherchons sans relâche à repousser les limites de la performance de culture.Regional Sales Manager – Job Description • • • • • •We are looking for a bilingual (Engli...Show more
Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team.
You will have the opportunity to lead ...Show more
We are a market leader in grocery and pharmacy that operate under multiple banners spanning over 1,600 stores in communities across the country.
Our family of over 131,000 teammates and franchise af...Show more
Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada.We have increased system sales in the last five years from less than $50mm to over $1B.Our current portfolio...Show more
Based in Canada - Start the new year with true autonomy and financial growth.Work locally, supported by an experienced, culture-first team.
Sell print and digital ad products & solutions, with i...Show more A major restaurant company in New Brunswick is hiring a Regional Operations Manager.This role involves overseeing restaurant operations across multiple locations, coaching managers on standards, an...Show more 
Built upon over 90 years of innovation and growth,.Canada's largest private flight school.An industry leader, MFC Training operates multiple flight training facilities in Canada, including Frederic...Show more
Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : .
Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...Show more
Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada.We have increased system sales in the last five years from less than $50mm to over $1B.Our current portfolio...Show more
The Sennebogen – Account Manager position entails providing information about Scrap Handling, Sawmill, Waste Management, Ports and Tree Care market segments to customers to increase sales and to de...Show more
A leading paint and coatings company is seeking an Account Development Manager for the Moncton, NB territory.The role involves maintaining and growing existing customer accounts through regular eng...Show more
The Account Manager identifies opportunities for Day & Ross General Freight that are controlled in their assigned region, representing the business to all levels of decision makers within the accou...Show more
Job category : Supervisory and management.Employment status : Regular full-time.Salary / Rate of pay : $108,493 - 125,026.
Application deadline : 2026-01-16.This external job posting may close earlier tha...Show more
Affinity Group Canada is a well established successful and growing company that prides itself on being one of the premier food brokers in Canada.
Since 1989, our success has been driven by the numbe...Show more
By working at CosmoProf, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair – and we ne...Show more COSMOPROF CANADA ASSISTANT STORE MANAGER.At CosmoProf Canada, we dedicate ourselves to licensed professionals in the Beauty Industry and are committed to making our salon professional customers fee...Show more 
Chez Scotts Miracle-Gro Company, nous cherchons sans relâche à repousser les limites de la performance de culture.Regional Sales Manager – Job Description.
We are looking for a bilingual (English / Fr...Show more
Due to current growth, Brandt is currently seeking a Field Operations Manager - Parts for the Atlantic region.The Field Operations Manager provides leadership and support for Brandt Tractor,custome...Show more
Regional Sales Manager - Atlantic Canada
Hawthorne Gardening Co. • Halifax, City Of Moncton
Full-time
Last updated: 10 days ago • Promoted
Assistant Manager
Moxies • Moncton, NB, Canada
Full-time
Last updated: 30+ days ago • Promoted
Pharmacist Regional Relief - FT
Sobeys • Moncton
Full-time
Last updated: 10 days ago • Promoted
Regional Operations Manager
Foodtastic Inc. • Moncton
Full-time
Last updated: 6 hours ago • Promoted • New!
Area Media Sales
BVM • Moncton, NB, Canada
Permanent
Last updated: 6 days ago • Promoted
Regional Operations Leader | NB & PEI Restaurants
Foodtastic Inc. • Moncton
Full-time
Last updated: 6 hours ago • Promoted • New!
Stores Manager
MFC Training • Moncton
Full-time +1
Last updated: 6 days ago • Promoted
Flexible Online Job – Earn Up to $1,500 / Month Playing Mobile Games
Free Cash by Almedia • Buctouche
Full-time
Last updated: 30+ days ago • Promoted
Regional Operations Manager
Foodtastic • Moncton, NB, Canada
Full-time
Last updated: 23 days ago • Promoted
Sennebogen – Account Manager
Strongco • Moncton
Full-time
Last updated: 5 days ago • Promoted
Territory Account Development Manager - Coatings (Moncton)
The Pittsburgh Paints Company • Moncton
Full-time
Last updated: 8 days ago • Promoted
Account Manager
McCain Foods • Moncton
Full-time
Last updated: 10 days ago • Promoted
Donor Centre Manager
Canadian Blood Services • Moncton
Full-time
Last updated: 10 days ago • Promoted
Foodservice Account Manager - NB
Affinity Group • Moncton, NB, Canada
Full-time
Last updated: 30+ days ago • Promoted
Store Manager Cosmoprof 07390
CosmoProf • Moncton, NB, Canada
Full-time
Last updated: 30+ days ago • Promoted
Assistant Store Manager CosmoProf 07514
CosmoProf • Dieppe, NB, Canada
Full-time
Last updated: 30+ days ago • Promoted
Regional Sales Manager - Atlantic Canada
The Scotts Miracle-Gro Company • Moncton
Full-time
Last updated: 10 days ago • Promoted
Field Operations Manager - Parts Moncton, New Brunswick, Canada
Brandt Group of Companies • Moncton
Full-time
Last updated: 10 days ago • Promoted