At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you.
Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.
As a Dynamics CRM Marketing Consultant, you’ll be considered a learned professional who applies your subject matter expertise to design and implement CRM solutions for our clients across all phases of Avanade’s projects.
You will be responsible for working with clients in planning, designing, building, testing, and maintaining Dynamics CRM solutions, specifically within the Customer Insights module.
You understand the nuts and bolts of CRM systems, and, more importantly, you know how to connect with clients and lead a team to reach its goals.
You are organized, energetic, and as comfortable in front of a boardroom as in front of a whiteboard with a development team.
This role provides the opportunity to work for Microsoft’s #1 partner, with an unrivaled focus on personal development and training in technology and softer consulting skills.
Together we do what matters.
- Ability to effectively communicate complex information between customers, IT staff, and business partners to ensure high quality and timely resolution of customer issues
- Consultative approach with clients on complex projects
- At least one full lifecycle implementation of Microsoft Dynamics 365 CE or Dynamics CRM within the Marketing and / or Customer Insights modules
Characteristics that can spell success for this role
- Consultative, collaborative, relationship builder
- Resilient, adaptable, flexible
- Intellectually curious and passionate about tech
- Client-centric attitude
- Passion for learning and development
- Translate business requirements into Dynamics 365 CE solutions in collaboration with stakeholders
- Configure Dynamics 365 CE to optimize client business processes within the Customer Insights module (Marketing)
- Define how we measure business and operations success and validate CRM system performance
- Support clients on Dynamics 365 CE standards and prepare them for using their CRM solution by setting training programs and redefining new roles and responsibilities
- Grow your network through educational opportunities, reading industry publications, building and maintaining your personal and business networks, and joining professional organizations
Some of the best things about working at Avanade Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications) Real-time access to technical and skilled resources globally Dedicated career advisor to encourage your growth Engaged and helpful coworkers genuinely interested in you Find out more about some of our benefits Employee Benefits at Avanade Avanade
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