Permanent Full-Time Network Analyst

Creating a better world, one student at a time

Network Analyst

The Opportunity

Horizon School Division is seeking a highly skilled and experienced Network Analyst to join our team. Reporting directly to the Superintendent of Operational Services/COO, the Network Analyst is responsible for the design, administration and maintenance of the division wide network (WAN) including Active Directory.

We Offer

• Permanent Full-Time (40 hours per week)
• Competitive salary commensurate with education and experience. (Salary Range: $85,000 - $95,000)
• Defined benefit pension plan
• Comprehensive benefit package
• Professional development opportunities

Key Responsibilities

• Identify and resolve routine hardware, software, and network issues
• Demonstrating responsibility for the school division’s mission critical technology services and hardware.
• Demonstrating responsibility for the design and maintenance of the school division’s virtualization platforms, including VMWare, Microsoft, Linux, and other server technologies
• Monitoring and administrating the division’s communication systems, including email, voice, and paging
• Monitoring and maintaining the division’s system center configuration manager packages, deployments, and infrastructure
• Being responsible for the backup and recovery of all data and ongoing engagement with the division’s business continuity plan for education
• Working as a liaison/support for any 3rd party contractors that need access to division systems.
• Providing current, consistent and ongoing technical documentation for the stability and administration of all systems maintained and developed under this job scope
• Active engagement and ongoing monitoring and control of the division’s cyber security platform, and associated controls
• Monitoring logs of servers under this job scope and troubleshoot warnings and errors
• Being responsible for the operation of all servers under this job scope and the yearly maintenance of the school division servers
• Research and recommend improved methods or enhancements for division networks
• Assisting where necessary with any network requests or implementation from CommunityNet or the Ministry of Education
• Assisting, supporting and in-servicing employees with assigned division cell phones
• Monitoring and maintaining the divisions Cisco Meraki, and Juniper Network architecture, including its associated routing and switching gear
• Monitoring and maintaining the Palo Alto firewall stack
• Performing any other related duties as assigned by the Superintendent of Operational Services/COO

Qualifications and Abilities

• Minimum 5+ years’ experience in the design, implementation and maintenance of a variety of high level network and information systems
• MCSA, CCNA/P, Certification from Accredited Technical Institution or equivalent experience
• Expert in Windows System Administration
• Previous SCCM experience is welcome
• Expert in Cisco Routing, Switching and Communication Systems
• Experience working in VMWare vCenter
• Proficiency in the administration of G-Suite andOffice365
• Experience developing and maintain hybrid based environments with Azure, and AWS
• Proficiency in managing iOS and Android devices in an enterprise environment
• Demonstrated competency in high level technical troubleshooting and resolution
• Familiarity with ITIL and/or equivalent project management concepts would be considered an asset
• Aptitude for team work and collaboration with other departments
• Familiarity with standard communications protocols and standards
• Computer skills, including demonstrated proficiency with the Microsoft Office, including but not limited to Excel, Word, PowerPoint, Access, social media, and Google Workspace for Education
• Strong interpersonal and effective communication skills, verbal, written in personal and online
• Understanding and experience working in an office and a school setting.

Education and Experience

• Successful completion of a post secondary education program related to information technology systems management
• Minimum of two years' experience or a suitable combination of education and experience
• Previous experience working in a PreK-12 school division
• Relevant certifications such as CompTIA Network+, Cisco CCNA/CCNP, Microsoft Azure/365, Google Workspace certifications are highly valued
• Extensive hands-on technical knowledge of network systems, protocols, and standards
• Strong knowledge of modern network management and analysis tools
• Extensive experience with client/server and operating systems including Windows 10/11, macOS, and Linux
• Experience working in a switched and routed network environment
• Hardware, software, and network troubleshooting experience
• Working technical knowledge of current network hardware, including but not limited to, Cisco Catalyst series switches, Meraki, Juniper, and Palo Alto devices
• Knowledge of cybersecurity measures, including firewalls, intrusion detection systems, and anti-virus software
• Knowledge of applicable data privacy practices and laws such as LAFOIP, GDPR and CCPA
• Valid Class 5 Driver's License

The Person

You are energetic and intuitive with a strong work ethic and a focus on customer service. You care about quality, accuracy, and attention to detail, yet you can also see the big picture and how multiple elements of the work fit together. You work effectively in a team as well as independently and succeed with minimal supervision. You are always looking for ways to improve what we do and strive to continually provide superior support to both our schools and the Board of Trustees.