Talent.com

Supervisor Jobs in Humboldt, SK

Create a job alert for this search

Supervisor • humboldt sk

Last updated: 1 day ago
Work@Home Customer Service Representative

Work@Home Customer Service Representative

HGSSaskatchewan
Full-time
Your Impact : As a Customer Relations Associate, you’ll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people’s day! We’ll train you ...Show moreLast updated: 30+ days ago
HSE Advisor

HSE Advisor

Broda ConstructionSaskatchewan
Temporary
We are seeking expressions of interest from a Health, Safety, Environment (HSE) Advisor in our Infrastructure Division.Preference will be given to those with 2+ years experience.Wages are competiti...Show moreLast updated: 30+ days ago
Maintenance Power Engineers - 3rd Class

Maintenance Power Engineers - 3rd Class

Sofina FoodsSaskatchewan, Canada
Full-time +1
Maintenance Power Engineers - 3rd Class.British Columbia, Canada Newfoundland and Labrador, Canada Ontario, Canada Saskatchewan, Canada Yorkton, SK, Canada Req #1048 Tuesday, July 16, 2024.Our team...Show moreLast updated: 30+ days ago
  • Promoted
Sanitary Landfill Supervisor

Sanitary Landfill Supervisor

AutismservicesHumboldt, SK, CA
Full-time
REACT Waste Management is seeking a Sanitary Landfill Supervisor to oversee the maintenance and operations of our landfill site in the RM of LeRoy with enthusiasm and precision.Oversee the maintena...Show moreLast updated: 1 day ago
  • Promoted
Sr. Accounting Technician

Sr. Accounting Technician

CpaskHumboldt, SK, CA
Full-time
Position Description : Attached.Appointment Dates : As soon as possible.Hours of Work : Full time, Office (7.This position reports to the VP Finance and is primarily responsible for overseeing and car...Show moreLast updated: 1 day ago
Supervisor of Accounting Services

Supervisor of Accounting Services

Horizon School DivisionHumboldt, Saskatchewan, CA
Full-time +1
Creating a better world, one student at a time.Supervisor of Accounting Services.Working with and reporting to the Assistant Superintendent of Finance Services, Horizon School Division is seeking a...Show moreLast updated: 30+ days ago
Work@Home Customer Service Representative

Work@Home Customer Service Representative

HGSSaskatchewan
30+ days ago
Job type
  • Full-time
Job description

Job Description

Your Impact : As a Customer Relations Associate, you’ll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people’s day! We’ll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You’ll field customer billing inquiries, identify the unique needs of each customer, address concerns, take payments and exercise emotional intelligence to improve the overall customer experience!So, what does a day in life of a Customer Care Representative look like?

  • Communicate with customers through inbound calls and field queries on billing, payments, existing and new services, promotional offers and upgrade / downgrade of services
  • Identify customer needs through active listening to answer questions, assist with troubleshooting or make product recommendations based on the customers need
  • Take a consultative approach with customers who are experiencing problems with their service by owning the issue and resolution
  • Use multiple computer systems to research products, services, common problems and solutions offered
  • Document customer needs, interactions and outcomes in the appropriate tool or system, including additional request creation if issues cannot be resolved real time
  • Creating a “WOW” factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
  • Regular 1 : 1 coaching sessions with your supervisor to ensure you meet key performance indicators

Why choose us?

HGS is a global leader in customer experience management. With more than 44,000 employees spread across 7 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 900 of the world’s leading brands, HGS is the perfect place to build your future!Plus, working with HGS comes with benefits like :

  • $16 hourly and overtime opportunities
  • Best in class medical, dental, vision benefits
  • Employee assistance programs
  • Flexible Schedule Options
  • Career advancement in a fast growing organization
  • People focused environment where you’ll make lifetime connections and friendships
  • What we are looking for :

    So what really makes a great Customer Care Representative? Think of yourself as a product expert and problem solver that provides a consultative approach to issue resolution. If you’re compassionate, energetic, bold and want to work in a customer centric role with an amazing opportunity to make an impact on people’s lives, you’ll love this opportunity!Please note : This position does not qualify for the Atlantic Immigration Pilot Program or the Provincial Nominee Program because this is a work from home position.

    Requirements

  • You’re at least 18 years of age
  • You can work between the hours of [7 AM and 12 AM EST], but have flexibility as business needs may change
  • You have at least 6 months of customer service experience and you understand the value of coaching / feedback
  • You have experience troubleshooting issues and understand the importance of owning the resolution for the customer
  • Demonstrate a caring, supportive and friendly nature in every interaction with the upmost confidence and urgency
  • You’re computer savvy, comfortable sitting at a desk and working with multiple monitors
  • You’re results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent English communication skills, both oral and written
  • You’re comfortable working from home and have a suitable space with a hard-wired internet connection